About The Position

At the YKK Group, we believe in the “Cycle of Goodness” – the idea that “no one prospers without rendering benefit to others.” We’re committed to creating value for our customers, employees, and society in all that we do. Job Summary The Accounts Receivable Collections Specialist is an integral part of Accounts Receivable team and is primarily focused on effective collections and account management. This position reports to the Credit & Accounts Receivable Manager and will perform the following duties:

Requirements

  • Bilingual Spanish/English proficiency required
  • High school diploma or general education degree (GED) and/or 5-10 years of related experience in Accounts Receivable
  • Professional phone and email business acumen.
  • Analytical ability and problem-solving skills.
  • Proficient in Excel and systems.
  • Well organized, detail oriented and a team player.

Nice To Haves

  • General Accounting knowledge preferred but not required.

Responsibilities

  • Demonstrate strong account management and collections effectiveness to reduce past due A/R.
  • Make regularly scheduled collection calls on all account balances in portfolio.
  • Proactively follow through with customer until payment is secured.
  • Proactively monitor customer accounts and initiate efforts to collect past due balances.
  • Research and resolve problems for customer accounts to ensure timely payment of invoices.
  • Meet with Sales, Customer Service, etc. to address issues and provide timely resolution.
  • Monitor credit limits for possible decreases/increases and propose to A/R Manager.
  • Notify the Credit & Accounts Receivable Manager of any potential accounts for 3rd party collections or legal action.
  • Comply with YKK’s Compliance Program Including Environmental, Quality, Health & Safety, and Confidential Information Management Guidelines.
  • Perform other position-related duties as assigned.
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