A LA CARTE SERVER

University of Texas Golf Club•Austin, TX

8d•Onsite

About The Position

Position Summary: We are looking for Friendly and High Energy Servers who will be responsible for taking orders from and serving food to our members and guests. Duties will mostly include taking food and drink orders and entering them in the point-of-sale system, ensuring that tables are served properly, and that all payments are collected. To succeed in this role, you will need to have a positive, friendly attitude and ability work under pressure with both front and back of the house staff. Previous work experience involving customer service in a fast-paced environment is greatly desired.

Requirements

A positive attitude is a must.
Previous work experience involving customer service in a fast-paced environment is greatly desired.

Responsibilities

Take food and drink orders, provide service and requested items both graciously and courteously to ensure that members/guests receive a high level of customer service.
Effectively communicate to members/guests any/all menu selections, provide Best in Class service and requested items both graciously and courteously.
Write the members/guests' food orders on order slips and enter orders into the point-of-sale system for transmittal to kitchen staff.
Engage with members/guests in a friendly manner.
Knowledge of the menu, with the ability to make suggestions.
Ensure your members/guests are enjoying their meals and take immediate action to correct any problems.
Collect payments from tables.
Prepare checks that itemize and total meal costs and sales taxes.
Properly set up, serve and break down table sections as assigned.
Ensure that work station (i.e., cups, glasses, silverware, plates, tables chairs) are clean.
Clean and reset table after member/guest has left, ensuring that silverware and napkins are neatly in place (i.e., knife blade turned in, and correct amount of silverware is used).