A La Carte Server - The Farmer's Daughter Restaurant

Normandy Farm Hotel/Blue Bell County Club•Blue Bell, PA

7d•Onsite

About The Position

The Farmer's Daughter, located at the Normandy Farm Hotel & Conference Center, is seeking an experienced A La Carte Server. This role is for individuals who enjoy connecting with guests, working in a team environment, and creating memorable dining experiences. The ideal candidate takes pride in outstanding service, pays attention to details, and makes guests feel welcome. As a Server, you will be crucial to the guest experience, from greeting them and guiding them through the menu to sharing knowledge of food and beverages, anticipating needs, and ensuring every table is well-cared for. We are looking for someone confident, attentive, personable, and passionate about hospitality.

Requirements

At least one year of experience in fine dining or upscale restaurant service.
Must be at least 18 years old.
High School Diploma or equivalent preferred.
A genuine passion for hospitality, food, and creating memorable guest experiences.
Strong knowledge of food, beverages, wine, and professional service standards.
Excellent guest service and communication skills with a friendly, outgoing personality.
Must be RAMP certified or willing to obtain RAMP certification within 90 days of employment.
Ability to work daytime and evening shifts, weekends, and major holidays.
Dependable and punctual with regular and predictable attendance.
Professional appearance and commitment to maintaining a clean and polished presentation.
Ability to follow proper food-handling and sanitation practices, including frequent handwashing.
Ability to stand and walk for extended periods and regularly bend, reach, push, carry, stoop, kneel, or crouch.
Ability to lift up to 25 pounds independently and more than 50 pounds with assistance.

Responsibilities

Warmly greet guests and provide attentive, friendly, and knowledgeable service throughout their dining experience.
Take food and beverage orders accurately and efficiently while answering questions and making thoughtful recommendations.
Use knowledge of the menu to suggest appropriate substitutions, sides, wine pairings, beverages, desserts, and other offerings.
Anticipate guests’ needs and respond promptly and professionally to requests.
Deliver food and beverages in a timely and polished manner while ensuring orders are accurate and presented according to service standards.
Replenish beverages and provide attentive coffee and dessert service.
Maintain clean, organized, and properly set tables throughout the guest experience.
Process cash and credit card transactions accurately in accordance with company procedures.
Complete assigned side work and assist with general restaurant cleanliness, including bussing plates, glassware, and silverware.
Participate in required training sessions and team meetings.
Work collaboratively with team members and management to create a smooth, welcoming, and memorable guest experience.
Follow all company policies, procedures, safety requirements, and applicable laws related to food and beverage service.
Communicate any guest concerns, operational issues, or other problems to management promptly.
Maintain a professional appearance, arrive on time and in full uniform, and consistently demonstrate a high standard of hospitality.