911 Nurse Coordinator - Skillbridge

Global Medical Response•Lewisville, TX

14h•Onsite

About The Position

This position is responsible for actively navigating 911 callers to appropriate patient care across the health continuum. Our nurses telephonically assess patients and follow established, evidence-based protocols to match patient needs with available local and/or virtual resources. Additional duties include remote monitoring, medical screening, patient education, leadership opportunities, and mentoring as assigned. This role is part of the DOD SkillBridge program, offering active-duty U.S. Military members the opportunity to gain valuable civilian work experience in the medical response industry through training and internships during the last 180 days of their active-duty obligated service. The program runs for up to 180 days.

Requirements

Must be active-duty military to qualify for the SkillBridge program.
Minimum of 3 years nurse experience in direct urgent patient care.
Experience in Emergency or Acute Care settings.
Behavioral Health experience.
Care Coordination experience.
Maintain an active Nursing License (LVN, LPN) or RN Compact state Nurse License.
Maintain an active CPR card.
Proficiency in basic computer applications and functions.
Strong and effective verbal, written, and interpersonal communication skills.
Active listening with relevant follow-up questions.
Nursing skills as defined as generally accepted standards of practice.
Demonstrated patient teaching and educational facilitation skills.

Nice To Haves

Phone assessment and/or triage experience.
Compact License Nurse or RN License required.
Additional CA, DC, NY, MI, and/or OR licensure preferred.
Master’s or Bachelor’s degree in Healthcare Administration, Public Health or any other degree with a focus on community or disease education preferred.
Proficient Bilingual translations skills preferred.

Responsibilities

Actively navigate 911 callers to appropriate patient care across the health continuum.
Telephonically assess patients and navigate care based upon evidence-based protocols.
Perform remote monitoring.
Conduct medical screening.
Provide patient education.
Take on leadership opportunities.
Engage in mentoring as assigned.
Demonstrate the ability to function as a Registered Nurse or Licensed Nurse.
Demonstrate effective communication skills.
Work well with team members, patients, caregivers, referral sources, physicians and their staff, facility staff members and the community.
Effectively learn and use computer and required software programs.
Manage time, resources, and documentation requirements.
Provide excellent customer service.