9-1-1 Telecommunicator Trainee #0559 - Hamilton County 911
About The Position
Under close supervision of the Emergency Communications District (ECD) training and supervisory personnel, acquires the skills, training, and certifications necessary to receive, process, and coordinate responses to requests for emergency and non-emergency calls received via telephone (wired, wireless, VoIP), text messages, wireless personal safety alerts, device-to-device interfaces, and other means from persons in need of assistance. Accurately obtains vital call information, enters call for and/or deploys emergency resources all within time parameters established by national standards. Maintains contact with, responds to and supports public safety-first responders via radio or other wireless means. Obtains additional post-dispatch information from callers and/or provides critical pre-arrival instructions oftentimes in stressful, life-altering situations. This position requires weekend, shift work, and incumbent is subject to emergency recalls to duty and mandatory overtime as needed.
Requirements
- Candidates must possess a high school diploma or GED.
- Candidates must successfully pass a pre-employment screening test to assure compatibility with and an aptitude for this position. Successful candidates must also be able to pass a criminal records background investigation.
- During the probationary and training period, the candidate must attain NCIC/TIES Basic certification as well as certifications for telecommunications and Emergency Medical Dispatch (EMD) within the prescribed training period; must maintain valid certifications thereafter during the period of employment.
- In addition, you must meet the requirements as stated in § 7-86-205. Requirements for public safety dispatchers - (d) Except as provided in subsection (f), in addition to the requirements of subsection (c), any such person shall: (1) Be at least eighteen (18) years of age; (2) Be a citizen of the United States; (3) Be a high school graduate or possess equivalency; (4) Not have been convicted or pleaded guilty to or entered a plea of nolo contendere to any felony charge or to any violation of any federal or state laws or city ordinances relating to force, violence, theft, dishonesty, gambling, liquor or controlled substances; (5) Not have been released or discharged under other than an honorable or medical discharge from any of the armed forces of the United States; and (6) Have a good moral character as determined by a thorough investigation conducted by the employing agency.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Executive, Legislative, and Other General Government Support
Education Level
High school or GED
