9-1-1 Outreach Manager #00471
About The Position
The Outreach Manager is a member of the 9-1-1 & Geospatial Services Bureau (NGSB) Outreach Division and functions as the remote liaison between the NGSB and the Public Safety Answering Points (PSAPs) and Geographic Information Systems (GIS) Departments for assigned localities. The individual in this position provides effective 9-1-1 and geospatial outreach and coordination; technical assistance through the development and maintenance of collaborative relationships with local governments, regional organizations and other entities; offers guidance and assistance to stakeholders in support of the NGSB’s Public Safety Communications (PSC) and the Virginia Geographic Information Network (VGIN) divisions; and, supports the statewide deployment and utilization of NG9-1-1. Because this role includes emergency response duties, you must be able to reach the region within 1-hour. All VDEM employees are designated as essential personnel and may be required to work during emergency situations, such as inclement weather, and natural or man-made disasters/events as directed. This may require irregular work hours, work at locations other than the official duty station and may include duties other than those specified in the employee’s official EWP.
Requirements
- Extensive knowledge of public safety communications and GIS.
- Ability to work collaboratively with all levels of staff, government personnel and the general public.
- Ability to work independently with little to no supervision.
- Ability to plan and organize job needs.
- Ability to monitor new trends and changes in 9-1-1 and GIS systems.
- Must be legally authorized to work in the United States at the time of employment.
Nice To Haves
- Knowledge of PSAP applications software and hardware strongly preferred.
- Knowledge of GIS software strongly preferred.
Responsibilities
- Provides effective 9-1-1 and geospatial outreach and coordination to 9-1-1 and GIS stakeholders.
- Provides technical assistance through the development and maintenance of collaborative relationships with local governments, regional organizations and other entities.
- Offers guidance and assistance to stakeholders in support of the NGSB’s Public Safety Communications (PSC) and the Virginia Geographic Information Network (VGIN) divisions.
- Supports the statewide deployment and utilization of NG9-1-1.
- Functions as the remote liaison between the NGSB and the Public Safety Answering Points (PSAPs) and Geographic Information Systems (GIS) Departments for assigned localities.
- Must be able to reach the region within 1-hour due to emergency response duties.
- May be required to work during emergency situations, such as inclement weather, and natural or man-made disasters/events as directed, requiring irregular work hours, work at locations other than the official duty station and may include duties other than those specified in the employee’s official EWP.
Benefits
- Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
