About The Position

Boeing Commercial Airplanes is hiring for a 777X Avionics Systems Service Engineer (Associate or Experienced) to work at our Seal Beach, California location. As an Avionics Systems Service Engineer, your primary responsibility will be to assist airline customers in resolving real-time technical problems and issues on Boeing Commercial airplanes. This includes answering general systems functionality inquiries, resolving short to medium-term problem reports, investigating long-term issues, and providing proactive fleet guidance. You will collaborate with operators to recover Aircraft on Ground (AOG) and address other time-sensitive situations affecting operations. This may require troubleshooting either remotely or on-site with the operator to return a grounded airplane to revenue service. All tasks will be accomplished utilizing the latest Boeing tools, technology, data analytics, and real-time fleet monitoring data. Our teams are currently hiring for a broad range of experience levels including 777X Avionics Systems Service Engineer (Associate or Experienced). Boeing Customer Support operates on a 24/7/365 basis. Employees must be willing to work flexible hours including overtime, weekends, and holidays to support our fleets.

Requirements

  • Bachelor of Science degree in Engineering (with a focus in Electrical, Mechanical or Aeronautical), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement.
  • 3+ years of experience in an engineering discipline.
  • 1+ years of project management experience.
  • Willing and able to work overtime, weekends and holidays.
  • Willing and able to travel 10% of the time domestically and internationally.
  • Must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Nice To Haves

  • 5+ years of related work experience or an equivalent combination of education and experience.
  • Experience in the area of Communications and Navigation (e.g. VHF/HF, SATCOM, LRRA, ISS, INR, TCAS, GPS).
  • Experience presenting to customers, stake holders and teams.
  • Ability to collaborate with multiple team functions.
  • Willingness to expand into technical areas without prior experience.
  • Desire to continuously improve our airplanes.

Responsibilities

  • Works with customers to develop and document complex electronic and electrical system requirements.
  • Analyzes and translates requirements into system, hardware and software designs and interface specifications.
  • Tests and validates to ensure system designs meet operational and functional requirements.
  • Monitors supplier performance to ensure system integration and compliance with requirements.
  • Solves problems concerning and provides other support of fielded hardware and software over the entire product lifecycle.
  • Researches specific technology advancements for potential application to company business needs.

Benefits

  • health insurance
  • flexible spending accounts
  • health savings accounts
  • retirement savings plans
  • life and disability insurance programs
  • paid and unpaid time away from work
  • relocation
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