50/50 Raffle Team Member

San Francisco GiantsSan Francisco, CA
Onsite

About The Position

The Giants Community Fund, a 501(c)(3) nonprofit organization, is looking for reliable, enthusiastic, highly-motivated, and hard-working individuals to sell 50/50 Raffle tickets during Giants home games. Proceeds from the Raffle will benefit the charitable efforts of the Giants Community Fund. Since its launch in 2016, the Raffle program has raised over $16 million toward the Junior Giants and other charitable initiatives of the Fund. The raffle tickets will be sold in the ballpark from gates open (2 hours before first pitch) through the end of the 7th inning and select games through the end of the 9th inning. 50/50 Raffle Team Members typically work 4-5 hour shifts and flexibility is available to accommodate most scheduling needs.

Requirements

  • Passionate about supporting the Giants Community Fund and Junior Giants Program
  • Comfortable with handheld technology and have prior experience with point of sales
  • Superior customer service and sales skills
  • Bring a fun, positive energy to the ballpark
  • Self-starter that enjoys challenging oneself to work toward team and individual goals
  • Comfortable approaching and interacting with a diverse fan base and selling in front of large crowds
  • Understand the timing, etiquette and pace of baseball
  • Detail oriented and organized with the ability to work efficiently in a demanding environment
  • Able to perform tasks that may require walking long distances, climbing up/down stairs, prolonged standing, sitting, kneeling, and other activities necessary to perform job duties. All physical abilities are welcome with accommodations available.
  • At least 18 years of age by the start date of employment
  • Available to work a flexible schedule and are available to work the majority of Giants home games including nights, weekends and holidays

Responsibilities

  • Represent the Giants Community Fund in a positive and professional manner, while providing excellent customer service to fans
  • Achieve sales goals by effectively promoting the 50/50 Raffle program and motivating fans to purchase raffle tickets
  • Engage with fans pre-game and in-game in your assigned location
  • Facilitate the sale and distribution of 50/50 raffle tickets via electronic handheld device, following strict program requirements
  • Deepen the relationship with fans and foster loyalty by educating customers about the Giants Community Fund and Junior Giants Program
  • Execute best practices in customer service to enhance the ballpark experience
  • Answer questions about Oracle Park
  • Perform other duties as assigned

Benefits

  • Indemnity healthcare through Healthy SF (medical, dental and prescription coverage)
  • Access to Giants tickets
  • Mental health support
  • Hybrid working environment
  • Transportation benefits
  • Wellness programs
  • Paid time off
  • Half day Fridays during the season
  • Extended holiday break
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