4th Floor EDR Coordinator

Aramark•New York, NY

2d•Onsite

About The Position

The 4th Floor EDR Coordinator supports the daily coordination of meetings, events, guest services, registration, communications, and administrative tasks for the 4th Floor EDR operation. This role helps ensure guests, clients, meeting attendees, and internal teams receive a professional, organized, and welcoming experience. The Coordinator handles visitor check-in, attendee lists, name badges, table tents, meeting confirmations, headcounts, daily event lists, meeting board updates, supply restocking, phone support, mail and delivery handling, and general guest assistance. This role also uses internal communication systems and maintains awareness of emergency procedures to support employee and guest safety. The position requires strong communication, organization, attention to detail, professionalism, and the ability to manage multiple priorities in a client-facing environment. The Coordinator may also assist with financial, reporting, training, and other administrative tasks as assigned by management.

Requirements

Minimum of two years' experience in customer service
High School diploma or equivalent.
Have the availability to work flexible hours (early mornings and evenings) based on the meeting demands
Strong reading and writing skills
Ability to work independently
Able to clearly speak English
Strong Computer/Microsoft office skills required
Driver's License

Responsibilities

After training, display a working knowledge of the emergency procedures so that employee and guest safety will be insured.
Utilizes the radio/paging internal communication system used throughout the facility.
Performs registration functions, i.e. conference/meeting attendee lists for security, printing of name badges & tents, printing daily meeting/event list for the front desk and security, welcoming and checking in visitors
Confirm meetings & headcounts as needed
Greet and escort visitors as needed
Update data board with meeting information and any announcements
Restocking of business center supplies and meeting room caddy supplies - notifying manager when orders need to be placed
Proper telephone service techniques and operation
Handling of Aramark and meeting attendee mail, messages and special deliveries.
Assist all guests in any way possible
Assist with other financial and reporting tasks
Perform any or all other duties as assigned by management
Active departmental participation in training programs as directed by manager