3rd Party Specialist

IVY FERTILITY•Bellevue, WA

5d•$24 - $32•Hybrid

About The Position

Pacific Northwest Fertility & IVF Specialists, a state-of-the-art clinic offering a wide variety of treatments ranging from basic care to the most advanced fertility technologies, is looking for a 3rd Party Specialist to join our team at our Bellevue or Seattle location. This position has comprehensive responsibility in providing support and assistance to the PNWF Donor Team. The candidate we are seeking has excellent customer service skills; works well independently and in a team environment; has a demonstrated ability to handle multiple projects simultaneously with great attention to detail; possesses a commitment to personal development; and has strong ability to function as a resource for the organization.

Requirements

College graduate
Minimum 1 year work experience in customer service
Demonstrated success in detail-intensive and tech savvy work
Experienced in EMR, Microsoft Word, Outlook, and Excel

Nice To Haves

Preference for candidates with prior experience working in a clinic based setting
Knowledge of HIPAA compliance, ASRM guidelines, and FDA regulations a plus
SharePoint and Medical Billing Software a plus
Excellent communication skills both verbally and in writing

Responsibilities

Cooperates with annual internal audits.
Follows protocols established for organization of multiple programs and responsibilities.
Coordinates with patients, egg donors, and gestational carriers, in person, verbally, and in writing.
Perform time sensitive administrative duties such as same day lab result follow up via phone, email and fax
Assist patients with completion of forms for grants, pharmacy requests, prior authorizations and other items as needed
Scheduling patient visits and assistance with arranging testing at clinic and outside locations, both domestic and international
Assists with donor recruiting efforts.
Maintains relationships with other fertility clinics, Ob/Gyn offices, and donor agencies to promote partnerships and referrals.
Assists with other duties within the donor program as assigned.