Remote 3rd Party Collections Representative

CrossCheck, Inc.Petaluma, CA
Remote

About The Position

Optio Solutions is seeking a motivated Remote Collection Representative to manage past-due accounts, communicate with consumers, and secure payments while maintaining a professional and compliant approach. Earnings potential of $35,360 - $55,000 annually (includes hourly rate and bonus opportunity). The ideal candidate will have at least 1 year 3rd party collections experience, along with strong organization and communication skills.

Requirements

  • 1 Year 3rd Party Collection Experience Required
  • Basic math and computer skills
  • Solid verbal communication and negotiating skills
  • Ability to work in a fast paced environment, under pressure with strict deadlines
  • Professional demeanor in high-stress situations
  • Maintain confidentiality at all times
  • Able to work well independently

Responsibilities

  • Make and receive phone calls in compliance with FDCPA guidelines and various regulatory agencies and state and local laws
  • Negotiate and secure payment arrangements
  • Meet collection and performance goals
  • Maintain call volume and collection targets
  • Collaborate with team members and work effectively under pressure
  • Complete additional duties as assigned

Benefits

  • Medical, Dental, and Vision coverage
  • 401(k) with company match
  • Tuition Reimbursement
  • Paid Time Off
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