3rd Key Holder - Outlet

Goodwill of Western NY•Hamburg, NY

2d•Onsite

About The Position

Step into a leadership role where you’ll help drive retail success and make a difference in your community! This position involves performing store opening and closing procedures, training associates, maintaining a positive store environment, and ensuring excellent customer service. You will also support various store operations, including merchandising, cleanliness, promotions, cash handling, and donation sorting.

Requirements

1+ year of retail keyholder experience preferred
Ability to lift up to 50 lbs. and work on your feet
Flexible schedule, including evenings and weekends
Willing to attend orientation in Buffalo (full time only)

Nice To Haves

A retail pro with great customer service skills
A confident communicator and team motivator
Reliable, flexible, and ready to lead by example
Someone who lives our values: Own It Dare to Excel Be Bold Be Extraordinary Win Together

Responsibilities

Perform store opening and closing procedures, including securing the building
Train Store Associates and act as Manager on Duty when needed
Help maintain a positive, productive store environment
Deliver outstanding customer service at the register, on the sales floor, or at the donation door
Support store operations including merchandising, cleanliness, and promotions
Ensure accurate cash handling and POS transactions
Sorts donations into sellable, salvage, or trash categories
Prices items using our guide and identifies high-value goods
Meets daily production goals and quality standards