3PL Terminal Manager (Temporary)

The Pasha Group•Compton, CA

10d•Onsite

About The Position

The 3PL Terminal Manager directs all activities necessary to operate one or more 3PL warehouses and container freight stations at maximum efficiency, ensures the timely and accurate loading and unloading of commodities that transit the warehouse, and oversees all resources and material related to local facility management. This role supervises 3PL operations in alignment with enterprise values and business requirements, ensuring compliance with safety and regulatory requirements, quality standards, and company policies.

Requirements

High school diploma or equivalent plus some related college-level coursework required
Valid state issued driver license, acceptable driving record required
5+ years of related experience in warehouse operations, with 2+ years of experience managing the function required
Understanding of basic principles of container freight station and warehouse operations.
Ability to set and achieve individual and departmental goals consistent with, and supportive of the immediate department and overall goals of the organization.
Ability to manage and deliver on multiple competing priorities.
Proven ability to work in a fast paced environment, prioritize projects and deliverables, and interact effectively with cross-functional teams.
Good quantitative and analytical thinking skills.
Good verbal and written communication skills.
Excellent organizational and multi-tasking skills.
Demonstrated basic proficiency with Microsoft Office software.

Responsibilities

Ensure containers are delivered to warehouses within required timeframes and outbound freight is correctly loaded.
Maintain accurate inventory and shipment data in operational systems, including details on mis-ships, short ships, and load-outs.
Supervise 3PL operations in alignment with enterprise values and business requirements.
Ensure compliance with safety and regulatory requirements, quality standards, and company policies.
Work in conjunction with internal teams, including dispatchers, sales, customs, finance, and registration staff to ensure operational efficiency, safety, and control are maintained and subject to continuous improvement.
Lead and promote the company's vision related to people, quality, customer service, financials, safety, and facilities.
Determine 3PL requirements and make adjustments as needed to cover fluctuations in volume and other changes as they occur.
Establish and control cargo handling and storage plans and procedures in conjunction with assigned 3PLs.
Establish requirements for 3PL labor scheduling and resource changes based on performance and facility volumes.
Proactively resolve customer issues and communicate effectively with clients.
Coordinate with Safety teams to maintain complete and accurate records of DOT drivers' activities and compliance standards.
Monitor and manage inventory control procedures related to the facility.
Maintain complete and accurate OSHA records and ensure compliance with all OSHA standards.
Verify 3PL compliance with maintenance and recordkeeping requirements, ensuring proper functioning for forklifts and warehouse equipment.
Lead and manage container and shuttle dispatching functions and ensure KPIs are met.
Create and/or recommend best practices related to departmental process flows.
Oversee receiving and verification of freight against receiving documentation, noting discrepancies and/or damage and reporting findings.
Provide direction and guidance to 3PL staff on company policies and procedures.
Review, verify accuracy, and approve related vendor invoices in accordance with company policy and within the month in which services are performed.
Track and provide management reporting on key metrics.
Meet all requisite metrics.
Maintain and monitor compliance with safety policy and regulations and lead monthly safety meetings with 3PL staff.
Lead continuous improvement initiatives through identifying and eliminating redundant processes for both internal teams and 3PL operations.
Actively recruit and retain local drayage and delivery drivers as needed.
Train and retain support staff with an acceptable retention rate.
Other duties as assigned.