3PL Lead for North America

Flora Food Group•New Century, KS

4h•$130,000•Onsite

About The Position

We’re looking for a North America 3PL Lead to ensure operational excellence, inventory accuracy, and service performance across our North American 3PL distribution network. This is a critical role within the Flora Food Group Logistics organization, serving as the primary point of accountability for day-to-day 3PL performance and driving continuous improvement initiatives to deliver best-in-class service and efficiency. You’ll work closely with 3PL partners, internal teams, and cross-functional stakeholders to maintain compliance, optimize processes, and achieve Flora’s ambitious service targets.

Requirements

5+ years of experience in Logistics, Supply Chain, Warehouse Operations, and 3PL management.
Strong understanding of WMS and ERP systems (SAP preferred).
Proven experience managing supplier relationships and enforcing KPIs.
Deep knowledge of inventory control, cycle counting, and audit management.
Strong analytical and problem-solving skills with root cause analysis expertise.
Excellent communication and stakeholder management skills.
Ability to work independently in a fast-paced environment with shifting priorities.

Responsibilities

Act as the primary liaison between Flora and 3PL partners for all warehouse execution activities.
Monitor daily DC performance (receiving, put-away, picking, loading, outbound execution).
Conduct weekly/monthly KPI reviews and ensure corrective actions for underperformance.
Validate proper use of WMS/SAP processes and enforce adherence to SOPs and safety standards.
Track and process all 3PL invoices for accuracy.
Own inventory accuracy across the North America 3PL network (US + Canada).
Manage cycle counts, stock reconciliation, and discrepancy investigations.
Lead annual physical inventory processes and support external audits.
Ensure WMS-to-SAP alignment and drive root cause analysis for variances.
Develop and maintain SOPs for all warehouse processes.
Lead continuous improvement projects to enhance service, reduce waste, and improve efficiency.
Standardize best practices across the network in collaboration with global teams.
Support achievement of 99%+ service level targets through flawless outbound execution.
Review order allocation, picking quality, fill rates, and OTIF performance.
Partner with Customer Service, Planning, and Quality to resolve order or shipment issues.
Work closely with Supply Planning, Customer Service, Quality, IT, Finance, and Factory CI teams.
Participate in ITP/IBP forums as the logistics representative for DC readiness.
Support new product launches, seasonal ramp-ups, and major promotional events.
Track and publish KPI dashboards for internal and external stakeholders.
Conduct monthly business reviews with 3PL partners, highlighting trends and improvement plans.