3PL Dispatcher / Freight Broker

Starship Freight • Halton Hills, ON

13d • CA$45,500 - CA$60,000 • Onsite

About The Position

Join Our Growing Team at Starship Freight! We are seeking a motivated and driven individual to play a key role in our dynamic team. As a Dispatcher, you’ll be responsible for booking freight, negotiating competitive pricing with carriers, and sourcing new trucking companies. This is an exciting opportunity to contribute to a growing business and build meaningful partnerships within the logistics industry.

Requirements

• A minimum of 1 year of 3PL dispatching experience or relevant experience in freight brokerage/third-party logistics.
• Strong negotiation skills with a proven ability to secure the best pricing.
• A passion for relationship-building and delivering exceptional customer service.
• Excellent verbal and written communication skills.
• Strong organizational abilities to handle multiple tasks efficiently.
• Proficiency with Microsoft Office Suite.
• Ability to work both independently and as part of a collaborative team.

Nice To Haves

• Experience with tools like Salesforce (Revenova), Load Link, or similar platforms is a plus.

Responsibilities

• Cultivate and maintain relationships with existing and potential suppliers, ensuring a steady stream of service providers.
• Negotiate competitive rates and secure the best deals on behalf of our clients.
• Schedule and coordinate all incoming service calls promptly and professionally.
• Ensure timely and accurate communication throughout the process.
• Handle customer concerns and escalate unresolved issues to the appropriate department for resolution.
• Manage communications within your assigned territories, maintaining clear and consistent updates.

Benefits

• Monthly bonuses starting after just 3 months of employment.
• 100% company-paid benefits after 3 months, including an Employee Assistance Program.
• 2 Weeks Paid Vacation
• 3 Days Paid Sick Time
• 4 Days Paid Personal Time
• 1 Paid Day Off for Your Birthday!
• 1-Hour Lunch Break every day.
• Rewards & Recognition Program through Nectar Software.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed