3PL Delivery Supervisor - Fredericksburg

Diakon Logistics•Fredericksburg, VA

2d•Onsite

About The Position

Diakon Logistics provides white-glove, last-mile delivery solutions for leading furniture and appliance retailers nationwide. Come join our growing company, where we are deeply committed to employee development and fostering an internal promotional structure that rewards dedication and growth. We prioritize investing in our team members, offering clear pathways for advancement from entry-level roles to management positions through comprehensive training and mentorship programs.

Requirements

Bilingual (Spanish highly preferred).
Excellent computer skills, including Excel and MS Office.
Hands-on management with strong customer service focus.
Effective verbal and written communication, with relationship-building awareness.
High energy, deadline-oriented, and skilled in time management.
Ability to stand/walk for extended periods.

Nice To Haves

Bachelor’s Degree and/or 2-3 years in logistics/supply chain preferred.

Responsibilities

Achieve objectives by educating, assigning, scheduling, coaching, and appraising support staff; communicate expectations, monitor performance, and enforce policies/procedures.
Meet financial and operational metrics.
Uphold performance standards.
Maintain a safe, secure work environment by enforcing standards and complying with regulations.
Oversee daily operations including route monitoring, billing, claims, metrics, and reporting.
Build client relationships through effective communication and timely resolutions when issues arise.
Ensure work accuracy within deadlines to meet financial/operational standards.
Provide risk-minimizing solutions and hold the team accountable to client SOPs.