360 Program Manager, Creative Operations - Haircare Cluster

ELC Beauty LLC • Blaine, MN

23h • $78,800 - $129,450

About The Position

The Haircare Cluster is seeking a 360 Program Manager to join its Minnesota team, focused on Aveda global campaigns. The role manages creative campaigns from concept through design and execution, with responsibility for both strategic oversight and detailed project management, including timelines, scope, and resourcing. The position establishes, facilitates, and maintains workflow and communication among Creative, Marketing, and Online teams.

The Program Manager leads comprehensive program management for 360 product-launch campaigns, evolves creative concepts into timelines and deliverables for local markets, and coordinates internal and external review and approval processes. The role also develops project plans, tracks issues and status, communicates risks and resolutions, and facilitates cross-functional meetings. It reports to the Director, Creative Operations of Aveda and Bumble and bumble.

Requirements

• At least 5 years of project management experience for an in-house creative team or agency.
• Bachelor’s degree or equivalent.
• Strong partnership skills with creative teams and internal stakeholders.
• Proactive, positive approach; presents solutions and works to solve problems.
• Comfortable presenting creative work to senior leadership and running high-level meetings.
• Flexible attitude and ability to work in ambiguous situations.
• Experience serving as the point person for internal or external clients.
• Natural leadership ability and excellent communication skills.
• Enjoys solving problems and managing conflicts.
• Deep understanding of creative project management, workflow, and infrastructure.
• Experience using Wrike, Float, Monday, or other project management tools to develop project plans, assign tasks, and report program status.

Responsibilities

• Lead end-to-end program management of creative campaigns for 360 product launches.
• Lead process documentation and evolution with the Director, Creative Operations.
• Translate creative concepts into timelines and clear deliverables for local markets.
• Create weekly priority lists with actionable next steps for projects within the project manager’s remit.
• Manage weekly resource allocations for interdisciplinary teams of designers and copywriters assigned to projects.
• Oversee internal and external routing and approvals for concepts, video storyboards, pre- and post-shoot 360 assets, layouts, and regional variants.
• Keep projects on track using project plans in Wrike, issue tracking, and status reports.
• Proactively communicate project issues and resolutions to internal stakeholders and the Creative Operations team.
• Lead or participate in cross-functional meetings, including Creative, Marketing, Legal, and Resource Allocation reviews; prepare creative presentations, capture recaps, and circulate notes and actionable next steps.

Benefits

• Health insurance coverage, including medical, dental, and vision insurance.
• Wellness and family support programs.
• Life and disability insurance.
• Retirement savings plans.
• Paid leave programs.
• Education-related programs.
• Paid holidays and vacation time.
• Eligibility for a competitive bonus program, with potential for overachievement based on performance and company results.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level