340B OPERATIONS MANAGER

Christ Community Health Services • Memphis, TN

9d

About The Position

We are seeking a strategic, detail-oriented 340B Operations Manager to lead the day-to-day operations, financial performance, and optimization of our 340B Drug Pricing Program. In this role, you will oversee accurate 340B transaction identification, purchasing, replenishment, medication and vaccine inventory, contract pharmacy activity, financial reconciliation, and the systems that connect these processes. You will lead 340B operations staff and partner with Pharmacy, Finance, Information Technology, Revenue Cycle, clinical teams, and external vendors to solve problems and strengthen program performance. Your work helps CCHS make responsible use of resources so we can continue expanding access to affordable, high-quality care.

Requirements

• Bachelor's degree in Pharmacy, Business Administration, Finance, Healthcare Administration, Information Systems, or a related field (required).
• Experience in 340B operations, pharmacy operations, purchasing, healthcare finance, analytics, or a related function (required).
• Experience working with healthcare, pharmacy, claims, or financial data, along with supervisory or project management experience (required).
• Strong analytical, problem-solving, organizational, project management, and communication skills; ability to work effectively with clinical, financial, operational, and technical partners.

Nice To Haves

• Significant experience with the 340B Drug Pricing Program, preferably in an FQHC or another HRSA-supported covered entity (preferred).
• Experience with entity-owned, specialty, or contract pharmacies; clinic-administered medication programs; split-billing platforms; wholesalers; or third-party administrators (preferred).
• Apexus Certified Expert (ACE) credential (preferred).

Responsibilities

• Lead daily 340B operations across applicable pharmacies and clinics, including eligible transaction capture, accumulation, purchasing, replenishment, and reconciliation.
• Monitor contract pharmacy, specialty pharmacy, and clinic-administered medication activity; investigate operational exceptions and identify opportunities to improve accurate 340B capture.
• Oversee 340B technology platforms, data feeds, interfaces, and system files; work with IT and vendors to correct discrepancies involving locations, providers, payers, NDCs, and pharmacy data.
• Analyze program performance through dashboards and reports, tracking missed opportunities, purchasing accuracy, capture rates, financial results, and resolution of exceptions.
• Oversee 340B revenue, savings, fees, purchasing trends, and routine financial reconciliation; investigate material variances and partner with Finance on reporting and forecasting.
• Direct medication and vaccine purchasing and inventory oversight across CCHS-owned pharmacies and clinics, ensuring proper use of 340B, WAC, GPO, and vaccine purchasing accounts while reducing stockouts, waste, and unnecessary costs.
• Manage operational relationships with wholesalers, contract pharmacies, third-party administrators, and other vendors, including service performance, account setup, implementation, and issue resolution.
• Support independent 340B compliance reviews by providing accurate records and operational expertise, and implement documented corrective actions while maintaining appropriate segregation of duties.
• Supervise, coach, and develop 340B Operations Analysts and Medication Inventory Specialists; establish clear expectations, standardized procedures, cross-training, and accountability.

Benefits

• Competitive salary and comprehensive benefits, including medical, dental, and vision coverage.
• Generous Paid Time Off (120 hours in your first year) plus paid holidays.
• 401(k) retirement plan.
• Annual paid Restorative Day supporting wellness and work-life balance.
• Mission-driven culture, employee recognition programs, and the opportunity to do work that directly expands healthcare access in Memphis.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager