3(16) Retirement Plan Administrator

ADP • Salem, NH

12d • Hybrid

About The Position

We are seeking a 3(16) Retirement Plan Administrator/Consultant to serve as the primary point of contact for our Third Party Administrators (TPAs) and 3(16) fiduciary partners. This role is critical to ensuring smooth plan administration, accurate compliance support, and strong working relationships with our external partners. The ideal candidate has hands-on experience with Form 5500 filings, non-discrimination testing, and correction methodologies, and enjoys being the “go-to” problem solver.

Requirements

• 3+ years of experience in retirement plan administration, TPA support, recordkeeping, or a related role
• Knowledge of: Form 5500 filing requirements and timelines; Non-discrimination testing rules and correction methods; ERISA and qualified retirement plan fundamentals
• Experience working directly with clients, TPAs, advisors, or 3(16) fiduciary service providers
• Prior client-facing or relationship management experience
• Ability to explain complex compliance topics clearly to both technical and non-technical audiences
• Highly organized with strong attention to detail and deadline management
• Comfortable managing multiple partners and priorities simultaneously
• A college degree is great but not required. What is more important is having the skills to do the job.
• Experience noted above, OR Military Experience.

Nice To Haves

• Familiarity with EFAST2 and common TPA systems
• Exposure to operational compliance corrections and IRS/DOL programs
• Strong communication and relationship-building skills
• Analytical mindset with practical problem-solving ability
• Collaborative, service-oriented approach
• Ability to work independently while coordinating across teams

Responsibilities

• Act as the main liaison between the company and assigned TPAs and 3(16) fiduciary partners
• Support plan administration workflows, ensuring timely and accurate coordination with external partners
• Provide subject-matter support related to: Form 5500 preparation, review, and filing processes; Non-discrimination testing (ADP/ACP, coverage, top-heavy, etc.); Correction methods for failed tests (e.g., refunds, QNECs, recharacterizations)
• Assist TPAs and internal teams with product-related questions, operational issues, and compliance escalations
• Monitor deadlines and follow up proactively to prevent compliance or filing delays
• Identify trends or recurring issues and work with internal stakeholders to improve processes and documentation
• Maintain clear records of communications, issues, and resolutions
• Contribute to training materials, partner documentation, and process improvements as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed