2nd Shift Supervisor

ReFlex•Cincinnati, OH

3d•Onsite

About The Position

We are seeking a 2nd Shift Operations Supervisor to oversee daily operations for our charter and shuttle bus services. This is a hands-on leadership role responsible for managing drivers, coordinating the evening cleaning crew, maintaining compliance, and ensuring operations run smoothly throughout the shift. The ideal candidate is organized, dependable, comfortable working in a fast-paced transportation environment, and able to balance employee oversight with administrative and compliance responsibilities.

Requirements

Previous experience in transportation, fleet operations, logistics, or a related environment preferred.
CDL preferred.
Prior supervisory or team leadership experience.
Strong organizational skills with the ability to manage multiple priorities.
Comfortable handling paperwork, reports, and compliance documentation.
Strong attention to detail, particularly when tracking employee certifications, testing, and training.
Ability to communicate effectively with drivers, cleaning staff, management, and customers.
Comfortable working independently and making sound decisions during the 2nd shift.
Strong problem-solving and follow-through skills.
Familiarity with DOT regulations and transportation compliance is a plus.

Responsibilities

Supervise the 2nd shift transportation team, including approximately 12 drivers supporting a major university shuttle operation.
Oversee the evening bus cleaning crew of approximately 6–8 employees, ensuring buses are cleaned, prepared, and ready for service.
Provide support and oversight to charter drivers, while allowing experienced charter drivers to manage many aspects of their assignments independently.
Monitor daily operations and address scheduling, staffing, driver, vehicle, or service issues as they arise.
Complete daily, weekly, and operational reports and paperwork, ensuring information is accurate and submitted on time.
Maintain important checks and balances related to driver qualifications and compliance.
Track and ensure drivers remain current with required DOT compliance, drug testing, and driver training.
Maintain accurate records and follow up with employees when certifications, testing, training, or other requirements are approaching expiration.
Communicate expectations, provide direction, and hold team members accountable for following company policies and procedures.
Conduct or assist with driver training and ensure required training is completed and documented.
Work closely with management and other departments to communicate operational updates, staffing needs, and compliance concerns.
Help ensure buses, drivers, and support staff are prepared to meet customer and service expectations.
Respond to issues during the 2nd shift and escalate significant concerns to management as needed.
Promote a strong culture of safety, accountability, teamwork, and customer service.