2nd Assistant Manager

Opus • Baltimore, MD

2d

About The Position

The 2nd Assistant Manager supports leadership by managing the day-to-day operations of the station, leading the team, and ensuring a smooth, friendly emissions-testing experience. The role is based in Halethorpe, Maryland, and is full-time, non-exempt.

Requirements

• High school diploma or equivalent.
• Completion of a certification training program for emissions testing.
• Previous customer service and cash-handling experience.
• Friendly, professional communication skills.
• Strong organizational skills and attention to detail.
• Able to frequently stand, bend, reach, pull, and stoop for up to 90% of the time.
• Comfortable with outdoor temperatures and able to lift up to 20 pounds.

Nice To Haves

• Supervisory experience is preferred, but not required.

Responsibilities

• Assist with opening and closing the facility.
• Conduct emission tests on customer vehicles.
• Oversee lane operations by monitoring traffic flow and wait times.
• Perform system overrides and troubleshoot issues as needed.
• Assist in training and mentoring new lane inspectors through onboarding.
• Clearly communicate with customers to explain the testing process and test results.
• Report safety concerns, policy violations, or suspicious activity to the Station Manager.
• Create and maintain a clean, professional, and welcoming station environment.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Voluntary benefits
• 401(k) with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED