2nd Assistant Golf Professional

Arcis GolfThe Woodlands, TX
Onsite

About The Position

The 2nd Assistant Golf Professional assists all Golf Professionals in the management of day-to-day golf operations of the facility. The position is responsible for supervising and managing the day-to-day golf operations to a premier club experience. All duties of the position shall be performed with a commitment to the highest level of customer service and total satisfaction of all customers.

Requirements

  • Maintain PGA of America membership in good standing in an active classification
  • Actively pursue PGA membership (if a PGA Apprentice) in a timely manner through the PGA Professional Golf Management (PGA PGM) program
  • Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations
  • Fundamental supervisory practices and principles
  • Be a leader and mentor for other staff
  • Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees
  • Strong organizational, planning and prioritization skills
  • Self-motivated with desire to promote and market
  • Service and customer focused attitude
  • Experienced in written and oral business communications
  • Remain up to date on customer relationship management tactics and strategies
  • Utilize the resources of PGA player development programs such as Get Golf Ready, PGA Sports Academy, Tee it Forward and others
  • Experienced computer user including; Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, tournament and database
  • Maintain and promote a positive professional image within the community
  • Attend conferences, workshops, meetings, and trade shows to keep abreast of marketing and business trends
  • Maintain a credible golf game and remain current on teaching innovations

Responsibilities

  • Supervise and direct other golf operations staff in day-to-day operations. Including, Outside Services, Golf Shop Attendants, and Starters and Marshals.
  • Ensure the highest level of services for our members.
  • Assist the other Golf Professional with operational needs.
  • Assist with golfer check-in and fee collection; control and manage play
  • Assist with all opening and closing procedures
  • Assist in managing facility tournament operations including weekly events
  • Assist in tournament operations and weekly events including planning, pre-tournament contracts, post- tournament billing, promotion, course set-up, preparation, scoring, prize distribution, and follow up
  • Work with the Player Development Team to execute clinics, lessons, and camps.
  • Assist with men’s, women’s, and junior golf events and programs
  • Assist in Player Development programs using PGA tools and resources
  • Direct management of outside service staff to ensure the highest quality of customer service is achieved
  • Assist in managing golf car operation, practice facility, and club storage service (as applicable)
  • Ensure proper billing and charges for all members and events
  • Conduct oneself in a professional manner and maintain a professional image at all times
  • Assist with the administration of applicable staff via recordkeeping, work schedules, etc. in accordance with facility human resource policies
  • Assist in coordinating golf activities with other departments
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