2027 Summer Corporate Intern - Business Operations

Caterpillar Inc.•Peoria, IL

6d•$23 - $40•Onsite

About The Position

Caterpillar offers a unique opportunity within our Business Operations organization to allow students to gain a wealth of real-world practical experience and establish core competencies. Business Operations professionals across the enterprise help our dealers and customers succeed in their business through the promotion and selling of products and services, including market research and advertising to the industries we serve. Business Operations Interns help define and deliver premium and consistent online experiences that generate leads, sales, and customer loyalty by accelerating transformational innovation and aggressively developing and growing Caterpillar’s customer-facing digital business and services, revenue, and profit. Business, Marketing, Analytics, Communications degrees or similar preferred. Specialties within Business Operations include but are not limited to: Channel Development Account Management Equipment & Services Sales Management Sales Learning Site Application Performance & Technology Business Development/ Strategy Sales, Operations & Support Commercialization

Requirements

Must be enrolled full time at a 4-year University/College in Business, Sales, Engineering, or related degree at the time of application and throughout the program
Must have completed 12 credit hours prior to the start of the program
Minimum 2.8/4.0 cumulative GPA, no rounding
Must be able to relocate to internship location for the duration of the internship and complete daily commute using reliable transportation
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Nice To Haves

Previous experience/demonstrated abilities in: Project Management
Relationship Management and Optimization
Negotiation and Persuasion
Customer Focus
Strong initiative, communication, leadership, and interpersonal skills
Strong presentation skills
Highly organized
Previous experience/level of proficiency within the following areas: Construction Equipment
Mining Equipment
Diesel Equipment
Natural Gas Engines
On-Highway Trucks

Responsibilities

Build foundational knowledge of Caterpillar, its products, services and customers.
Grow personally and professionally through soft skills development and hands-on technical training.
Collaborate with experts in product development, dealer management, marketing, and sales, etc.
Work in various rotational assignments throughout Caterpillar, learning strategy, services and products
Ultimately, manage assigned territory and serve as a connection between dealers and Caterpillar.