About The Position

Recordkeeping Integrated Delivery, Execution & Reporting (RIDER) is within the Office of the Chief Operating Officer (OCOO) technology organization. RIDER is responsible for driving the execution and delivery of TIAA's Recordkeeping Transformation (RKT) strategic partnership with Accenture. This team manages the day-to-day relationship with Accenture and works closely with the Joint Core Leadership Team (TIAA and Accenture leaders) to govern and execute the multi-year recordkeeping transformation program. The Business Management function of RIDER drives technology and process transformation through value streams aimed at improving efficiency and client/associate experience. This team focuses on reporting, analysis, dashboard creation, culture development, process improvement and enterprise education on Recordkeeping Transformation initiatives. This role will provide exposure to business operations, project coordination, and programs that drive team effectiveness and employee experience. The intern will assist with research, data analysis, communications, and project management, while gaining insight into how business management supports strategic and operational goals. This team also develops innovative project intake and assessment solutions, creating unified project management tools with AI-enhanced evaluation capabilities and automated readiness planning systems.

Requirements

  • Currently enrolled in a degree-seeking program with expected graduation of Spring 2029
  • Minimum GPA of 3.0
  • Must have authorization to work in the U.S., and not require current or future work visa sponsorship to retain authorization to work in the U.S.
  • Analytical Thinking – ability to interpret data and generate insights.
  • Project Management – planning, organizing, and prioritizing tasks effectively.
  • Problem-Solving – identifying issues and contributing to solutions.
  • Adaptability – flexibility in a dynamic business environment.
  • Business Acumen – understanding organizational goals, priorities, and operations.
  • Attention to Detail – ensuring accuracy in analysis and documentation.
  • Innovation – bringing fresh ideas to engagement and development efforts.
  • Data Science degree preferred
  • Experience with data analysis and evaluation
  • Familiarity with AI tools and output optimization
  • Project management capabilities
  • Analytical thinking
  • Problem-solving skills

Nice To Haves

  • High School Preferred

Responsibilities

  • Performs clerical duties such as taking memos, organizing documents, maintaining files, photocopying, faxing, etc. as needed
  • Assists in preparing information and research materials, including PowerPoint presentations.
  • Takes notes during meetings and provides to team members.
  • Researches and gathers documentation as directed by colleagues.
  • Attends company functions, including trainings programs, speaker series, lunch-and-learns and social networking events that provide opportunities for career growth and personal development.
  • Shadows multiple office jobs and trains in a variety of tasks.
  • Gains experience and an overall feel for the company and the financial services industry
  • Support project tracking, reporting, and documentation.
  • Conduct research and analysis to provide insights for business management activities.
  • Develop innovative project intake and assessment solutions
  • Create unified project management tools with AI-enhanced evaluation capabilities and automated readiness planning systems

Benefits

  • superior retirement program
  • highly competitive health, wellness and work life offerings
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