2026 Venue Operations Intern: Co-Op
About The Position
The Venue Operations Intern will work with the Guest Experience Operations Team, dedicated to ensuring high-quality and safe guest experiences at events through meticulous planning and seamless day-of-event execution. This role offers invaluable firsthand experience in the planning and execution of a wide variety of events and concerts, catering to audiences ranging from 50 to 5,500 guests. The Venue Operations Intern will play a pivotal role in creating welcoming, mission-aligned guest experiences by coordinating logistics, preparing event materials, and ensuring clear, consistent communication across teams for events and activations. The Venue Operations Intern will regularly undertake complex administrative tasks that require considerable discretion and confidentiality. They must consistently demonstrate professionalism, approachability, and proactivity, while effectively organizing and balancing multiple tasks. The intern will assist with managing multiple events with overlapping timelines, ensuring that all external and inter-departmental communications are clear, timely, and well-documented. Additionally, the Venue Operations Intern will gain proficiency in using Momentus, the institution’s event database software, and develop a comprehensive understanding of the roles, responsibilities, and operations of a high-functioning, multi-unit venue. Reporting to the Venue Operations Manager, the Venue Operations Intern will collaborate closely with team members across the Guest Experience Operations Department at Crystal Bridges and the Momentary, as well as with members of the Music, Production, Food, Learning and Engagement, Hospitality, Curatorial, and Special Events teams. The ideal candidate is detail-oriented, collaborative, and passionate about delivering exceptional guest experiences for a variety of event types, including concerts, festivals, culinary events, and more.
Requirements
- Pursuing a degree or experience relevant to a career in Event Management, Venue Management, or other related fields.
- Demonstrate excellent attention to detail and strong organizational skills.
- Capable of taking initiative while also seeking guidance when necessary.
- Adapt calmly and professionally to changes in plans or the environment.
- Willingness to manage multiple tasks simultaneously
- Proficient with standard office equipment, including basic computer literacy (word processing, spreadsheets, email, etc.), telephone, and copy machines.
- Polished and professional in interactions with guests, members, donors, staff, and executive management.
- Willingness to be a team player both within the department and throughout the entire organization.
- Flexible to work evenings and/or weekends in accordance with child labor laws.
Responsibilities
- Assist with Artist Front of House Advances to facilitate collaboration between the venue and tour management.
- Participate in event planning meetings with leaders from across the institution, including those responsible for Event Production, Programming, and Coordination.
- Support internal and external complex events by assisting with the creation of event operational documents, including Staffing Plans, Operational Plans, and Event Checklists.
- Assist in creating and updating plans and checklists for recurring events and activations.
- Assist with event set-up.
- Comple event safety checklists and assessments
- Work with Front of House teams to ensure smooth guest experience
- Monitor all guest-facing aspects of events, including entry experience, signage, line management, and crowd management.
- Complete end of show reports and participate in post event debriefs.
- Perform additional duties as assigned
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What This Job Offers
Job Type
Part-time
Career Level
Intern
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
