Client Operations Management Internship - Emerging Talent Summer Experience Program

JPMorgan Chase & Co.•New York, NY

About The Position

Become an integral part of our JPMorganChase team! Each day will be unique – bring a positive attitude, entrepreneurial spirit and get ready to roll up your sleeves. This position is an essential part of the team and will have exposure to several aspects of running a banking office. As a 2026 Emerging Talent Summer Experience Intern at JPMorganChase, you will be offered variety, growth, and a great introduction to a range of projects and tasks. With a heritage of more than two centuries, a broad range of core and alternative strategies, and investment professionals operating in every major world market, we offer investment experience and insight that few other firms can match. The program is designed to provide a fixed-term on the job experience, and you will be expected to be available to work full time, starting from early June 2026 and for a period of up to 10 weeks. Roles exist in several areas across our lines of businesses.

Requirements

Strong organization skills and attention to detail
Good communicator
Ability to manage internal and external requests
Able to prioritize and multi-task
Basic understanding of project execution concepts (scope, timeline, deliverables, dependencies) and ability to track tasks to completion
Strong written communication skills with ability to capture requirements, summarize discussions, and document decisions
Proficiency with common productivity tools (e.g., Excel, PowerPoint, Word) and comfort learning new platforms and workflows
Strong collaboration skills and ability to work effectively with cross-functional partners

Nice To Haves

Demonstrated interest in Business Administration, Management, Governance, Finance, Economics, Wealth Management, Law, Accounting, Audit or similar
Previous internship, campus leadership, or project experience demonstrating planning, coordination, and stakeholder engagement
Exposure to client service, operations, or product/strategy work (e.g., onboarding, service delivery, process mapping, requirements gathering)

Responsibilities

Provides general administrative support on key departmental day-to-day tasks such as document management, team governance, data maintenance and reporting
Actively participates in projects from starting point up to completion and provides support to tasks relating to process documentation, automation, and simplification
Support project and program management activities including workplan creation, milestone tracking, meeting coordination, action-item follow-up, and status reporting
Partner with stakeholders to gather and document business requirements, translate needs into clear deliverables, and support operational readiness activities
Assist with client lifecycle and service delivery activities
Help identify process gaps and propose improvements to enhance client experience, controls, and efficiency
Prepare and maintain materials for stakeholder communication (e.g., updates, presentations, and process maps)

Benefits

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

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