About The Position
What is the opportunity? Are you interested in the opportunity to work as a Business Support Co-op at RBC? By applying to this job posting, you will be considered for multiple roles available across RBC Technology & Operations. Some exciting roles you’ll be considered for are: Business Systems Analyst Operations Analyst Project Control Officer Communications Analyst What will you do? Analyze business requirement documents to identify, track, and resolve business system issues and software requirements. Assess, research, analyze, and document stakeholder needs and support the development of business solutions that satisfy client needs. End-to-end collaborative gathering and documentation of information. Experience creating process documents & end-user documentation and training. Collaborate with various groups to ensure IT project portfolio data is accurate and any variances are corrected. Create/update detailed project schedules. Assist in the creation and maintenance of web content, including wording for training material, user guides, FAQs, etc. Help to ensure the communication needs and requirements of T&O functional areas are being met and are in line with site infrastructure and prepared for upcoming technology.
Requirements
- Currently enrolled at a Canadian post-secondary institution with a focus on Business Technology Management, Business Analysis, Commerce, Project Management, Communications Design, or equivalent.
- Leadership acumen and a passion to apply it in a dynamic business environment.
- Excellent interpersonal and highly developed communication skills (verbal and written).
- Creative and analytical thinker who is self-driven and capable of working in a fast-paced environment.
- Strong MS Office skills – Word, Outlook, Excel, and PowerPoint.
- Knowledge or experience with business analysis process (requirements gathering, documentation, use cases).
Nice To Haves
- Capability to manage multiple priorities across a number of assignments and prioritize effectively.
- Experience with or understanding of IT Standards, Methodologies, System Development Life Cycle (SDLC), Project Management Framework (PMF), and industry leading software, including Adobe Creative Suite.
- Knowledge of Risk Assessment & Quantification methodologies.
- Experience creating process documents.
- Understanding of multimedia/interactive design principles.
- Experience working with brand standards and delivering on brand strategy.
Responsibilities
- Analyze business requirement documents to identify, track, and resolve business system issues and software requirements.
- Assess, research, analyze, and document stakeholder needs and support the development of business solutions that satisfy client needs.
- End-to-end collaborative gathering and documentation of information.
- Experience creating process documents & end-user documentation and training.
- Collaborate with various groups to ensure IT project portfolio data is accurate and any variances are corrected.
- Create/update detailed project schedules.
- Assist in the creation and maintenance of web content, including wording for training material, user guides, FAQs, etc.
- Help to ensure the communication needs and requirements of T&O functional areas are being met and are in line with site infrastructure and prepared for upcoming technology.
Benefits
- We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.
- We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Network and build lasting relationships with students from diverse backgrounds from across Canada.
- Participate in fun events and gamification challenges to help build your career tool kit while enjoying a work-life balance.
- Leaders who support your development through coaching and learning opportunities.
- Work in a dynamic, collaborative, progressive and highly performing team.
- Ability to make a difference and lasting impact.
- Enjoy a comfortable work environment with the option to dress casually.
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
