1st Party Collections

Empereon Constar • Phoenix, AZ

6d

About The Position

Our 1st Party Collectors thrive in a quick collections-cycle environment and play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. The ideal candidate will be responsible for working a large caseload of outstanding debts.

Requirements

• Strong phone presence and experience speaking with customers
• Excellent verbal and written communications skills
• Attention to detail
• Experienced problem solver
• Strong listening and negotiation skills
• Ability to multi-task, prioritize, and manage time effectively
• Basic math skills
• Intermediate knowledge of email, Internet browsers, and search functions

Nice To Haves

• Collections, sales, customer service, or related call center experience, preferred
• Auto, DDA, Installment & Credit Card Collections experience a plus

Responsibilities

• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Resolve collection calls and achieve targeted goals
• Maintain and expand your database of prospects within your assigned territory
• Team with channel partners to build pipeline and close deals

Benefits

• Bonus - $500 at 90 days
• Lucrative Commission structure
• Monthly Contests
• Fun and Friendly work environment
• Flexible schedules
• Medical, dental, vision, and 401k
• Excellent advancement opportunities
• Amazing Referral Program -- Earn $400 for every referral hired after they work 340 hours (60 days)!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed