IT Operations Manager Certifications

Explore the top IT Operations Manager certifications that are important to a successful career.

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Getting Certified as a IT Operations Manager

In the rapidly evolving realm of information technology, IT Operations Managers stand at the forefront of maintaining an organization's digital heartbeat. Certifications in this field serve as a testament to a professional's technical proficiency and strategic acumen, essential for overseeing complex IT infrastructures.

This guide offers a comprehensive overview of the most sought-after certifications, tailored to empower IT Operations Managers with the credentials that not only enhance their skill set but also propel their careers forward. By delving into the nuances of each certification, we aim to equip you with the knowledge to select the one that aligns with your professional goals and the ever-changing landscape of IT operations management.

Top IT Operations Manager Certifications

ITIL® Foundation Certification
AXELOS
Certified Information Systems Auditor (CISA)
ISACA
Project Management Professional (PMP)
Project Management Institute (PMI)
Certified ScrumMaster (CSM)
Scrum Alliance
Microsoft Certified: Azure Administrator Associate
Microsoft
AWS Certified SysOps Administrator – Associate
Amazon Web Services (AWS)
Cisco Certified Network Professional (CCNP) Data Center
Cisco
VMware Certified Professional - Data Center Virtualization (VCP-DCV)
VMware
Google Cloud Certified - Professional Cloud Architect
Google Cloud
Certified Information Systems Security Professional (CISSP)
(ISC)²

Best IT Operations Manager Certifications

ITIL® Foundation Certification

Certification Provider
AXELOS
Best For
IT Service Managers, IT Support Staff, IT Project Managers, IT Consultants, IT Developers, Quality Analysts
Description
The ITIL® Foundation Certification, offered by AXELOS, is a globally recognized credential that lays the groundwork for expertise in IT service management. It focuses on providing a comprehensive understanding of the ITIL framework, which is a set of best practices for delivering high-quality IT services. The certification covers the five core lifecycle stages: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. Earning this certification demonstrates a professional's foundational knowledge in managing and optimizing IT services, aligning them with business needs.
Includes Certification
Yes
Time to Complete
20-30 hours
Price
Prerequisites
  • No formal prerequisites for the ITIL Foundation Certification itself.
  • A basic understanding of IT concepts and terminology is recommended.
  • Completion of an accredited training course is highly recommended but not mandatory.
  • Self-study is an option, but access to the official ITIL Foundation publication or other accredited study materials is advised.
  • Registration for the ITIL Foundation exam through an accredited examination institute.
  • Adequate preparation for the exam, which typically involves 20-30 hours of study.

    • Certified Information Systems Auditor (CISA)

    Certification Provider
    ISACA
    Best For
    IT Auditors, Information Security Analysts, IT Audit Managers, IT Consultants, IT Risk and Assurance Professionals, Compliance Officers
    Description
    The Certified Information Systems Auditor (CISA) is a globally recognized certification offered by ISACA that validates an individual's expertise in auditing, controlling, and assurance of information systems. It focuses on the best practices of managing and protecting information systems and ensures that candidates have the necessary skills to govern and maintain enterprise IT and perform effective security audits. The certification is ideal for IT auditors, audit managers, consultants, and security professionals seeking to affirm their knowledge and advance their careers.
    Includes Certification
    Yes
    Time to Complete
    150-170 hours
    Price
    $575 - $760
    Prerequisites
  • A minimum of 5 years of professional information systems auditing, control, or security work experience (waivers for up to 3 years of experience may be available for related academic achievements or other professional certifications).
  • Successful completion of the CISA examination.
  • Adherence to the ISACA Code of Professional Ethics.
  • Compliance with the Continuing Professional Education (CPE) Policy, which requires maintaining and expanding skills and knowledge with 120 CPE hours over a three-year period, with a minimum of 20 hours per year.
  • Agreement to abide by the Information Systems Auditing Standards as set by ISACA.
  • Application for CISA certification must be submitted within 5 years from the date of initially passing the examination.

    • Project Management Professional (PMP)

    Certification Provider
    Project Management Institute (PMI)
    Best For
    Project Managers, Senior Project Managers, Project Coordinators, Project Analysts, Program Managers, Project Team Leaders
    Description
    The Project Management Professional (PMP) certification, offered by the Project Management Institute (PMI), is a globally recognized credential that validates a professional's expertise in project management. It focuses on the five key domains of project management: initiating, planning, executing, monitoring and controlling, and closing. Earning the PMP demonstrates mastery of the skills necessary to lead and direct projects, ensuring they are completed efficiently and effectively. It requires a combination of education, experience, and passing a rigorous examination.
    Includes Certification
    Yes
    Time to Complete
    60-120 hours
    Price
    $555
    Prerequisites
  • A secondary degree (high school diploma, associate’s degree, or the global equivalent)
  • 7,500 hours leading and directing projects
  • 35 hours of project management education, or CAPM Certification
  • Alternatively, a four-year degree
  • 4,500 hours leading and directing projects
  • 35 hours of project management education, or CAPM Certification

    • Certified ScrumMaster (CSM)

    Certification Provider
    Scrum Alliance
    Best For
    Project Managers, Scrum Team Members, Product Owners, Software Developers, Agile Coaches, Team Leaders
    Description
    The Certified ScrumMaster (CSM) certification, offered by the Scrum Alliance, is a globally recognized credential that validates an individual's expertise in the principles and practices of Scrum, an agile framework for managing complex projects. As a CSM, one demonstrates a commitment to continuous improvement and the ability to facilitate teamwork, manage processes, and improve project performance. The certification process includes a combination of coursework and an exam, equipping professionals with the knowledge to lead Scrum teams effectively.
    Includes Certification
    Yes
    Time to Complete
    16 hours
    Price
    $995-$1,395
    Prerequisites
  • Completion of a two-day (16 hour) Certified ScrumMaster course taught by a Certified Scrum Trainer (CST)
  • After completing the course, you must pass the CSM exam by correctly answering at least 37 of the 50 questions within the 60-minute time limit
  • Understanding of Scrum principles, values, practices, and applications as outlined in the Scrum Guide
  • Basic knowledge of software development processes and procedures is recommended but not required
  • There are no formal education or experience prerequisites; however, a background in project management or software development can be beneficial
  • Agreement to accept the Scrum Alliance Code of Ethics and commit to continuous learning and improvement through Scrum Alliance SEUs (Scrum Education Units)

    • Microsoft Certified: Azure Administrator Associate

    Certification Provider
    Microsoft
    Best For
    Azure Cloud Administrator, Systems Administrator with cloud focus, IT Infrastructure Specialist, Cloud Solutions Architect, Network Administrator with Azure experience, DevOps Engineer with Azure focus
    Description
    The Microsoft Certified: Azure Administrator Associate certification validates an individual's expertise in managing cloud services that span storage, security, networking, and compute cloud capabilities. It focuses on the skills required to implement, monitor, and maintain Microsoft Azure solutions, including major services related to computing, storage, network, and security. Earning this certification involves passing an exam that tests knowledge on Azure administration, demonstrating the ability to manage Azure environments effectively as part of an organization's cloud infrastructure.
    Includes Certification
    Yes
    Time to Complete
    150-210 hours
    Price
    $165
    Prerequisites
  • Understanding of on-premises virtualization technologies, including VMs, virtual networking, and virtual hard disks.
  • Understanding of network configuration, including TCP/IP, Domain Name System (DNS), virtual private networks (VPNs), firewalls, and encryption technologies.
  • Understanding of Active Directory concepts, including domains, forests, domain controllers, replication, Kerberos protocol, and Lightweight Directory Access Protocol (LDAP).
  • Understanding of resilience and disaster recovery, including backup and restore operations.
  • Experience with using the Azure Portal, ARM templates, operating systems, cloud infrastructure, storage structures, and networking.
  • Passing the Exam AZ-104: Microsoft Azure Administrator, which is the required exam for this certification.

    • AWS Certified SysOps Administrator – Associate

    Certification Provider
    Amazon Web Services (AWS)
    Best For
    Systems Administrators, Cloud Systems Engineers, DevOps Engineers, IT Operations Managers, AWS Infrastructure Architects, Technical Support Engineers
    Description
    The AWS Certified SysOps Administrator – Associate certification is designed for systems administrators with at least one year of experience managing and operating AWS environments. It validates an individual's ability to deploy, manage, and operate scalable, highly available, and fault-tolerant systems on AWS. Candidates will demonstrate their expertise in provisioning, automation, security, and analysis, as well as their proficiency in using AWS services to make informed decisions based on business requirements. This certification is a testament to one's technical skills and understanding of AWS best practices.
    Includes Certification
    Yes
    Time to Complete
    80-120 hours
    Price
    $150
    Prerequisites
  • At least one year of hands-on experience with AWS, managing and operating systems on the AWS platform.
  • Familiarity with AWS CLI, AWS APIs, AWS CloudFormation templates, the AWS Billing Console, and the AWS Management Console.
  • Understanding of network technologies as they relate to AWS.
  • Understanding of security concepts with hands-on experience in implementing security controls and compliance requirements.
  • Knowledge of virtualization technology, monitoring and auditing systems, and networking and security concepts.
  • Previous experience with systems administration in a Windows or Linux environment is recommended.

    • Cisco Certified Network Professional (CCNP) Data Center

    Certification Provider
    Cisco
    Best For
    Network Engineer, Data Center Engineer, Systems Administrator with data center focus, IT Infrastructure Manager, Cloud Infrastructure Architect, Network Operations Specialist
    Description
    The Cisco Certified Network Professional (CCNP) Data Center certification is designed for professionals seeking specialized skills in data center solutions. This certification validates the ability to implement and manage a modern data center infrastructure, focusing on technologies like networking, computing, storage network, automation, and security. Candidates will learn to design, install, and maintain data center hardware and software, ensuring efficient and resilient IT services. The CCNP Data Center is ideal for those aiming to advance their careers in data center administration or engineering.
    Includes Certification
    Yes
    Time to Complete
    120-150 hours
    Price
    Prerequisites
  • A valid Cisco CCNA Data Center certification or any Cisco CCIE certification can act as a prerequisite.
  • Understanding of networking and data center technologies equivalent to the CCNA Data Center level is recommended.
  • Hands-on experience with Cisco data center technologies is highly recommended before attempting the certification.
  • Passing two exams: a core exam (350-601 DCCOR) and one concentration exam of your choice, focusing on specific data center technologies or areas.
  • There are no formal education requirements, but a background in computer science or related fields can be beneficial.
  • Recertification is required every three years to maintain the validity of the certification.

    • VMware Certified Professional - Data Center Virtualization (VCP-DCV)

    Certification Provider
    VMware
    Best For
    System Administrators, Network Engineers, IT Managers, Virtualization Engineers, Data Center Engineers, Cloud Infrastructure Architects
    Description
    The VMware Certified Professional - Data Center Virtualization (VCP-DCV) certification is designed for IT professionals seeking to demonstrate their expertise in VMware vSphere and related data center technologies. This certification validates the skills necessary to build, manage, and troubleshoot virtualized environments, emphasizing the deployment and optimization of VMware infrastructure. Candidates will gain a thorough understanding of vSphere concepts, including VM management, network and storage optimization, and data center security. This certification is ideal for those looking to advance their careers in virtualization and data center administration.
    Includes Certification
    Yes
    Time to Complete
    120 hours
    Price
    $250
    Prerequisites
  • Completion of one of the required VMware approved training courses.
  • Understanding of vSphere 6.x or 7.x environments, as applicable to the exam version.
  • Hands-on experience with VMware vSphere: Install, Configure, Manage or equivalent knowledge.
  • General IT experience, ideally with a focus on system administration or network engineering.
  • Understanding of basic concepts related to data center technology and virtualization.
  • Passing the VCP-DCV exam associated with the specific version of vSphere.

    • Google Cloud Certified - Professional Cloud Architect

    Certification Provider
    Google Cloud
    Best For
    Cloud Architect, Solutions Architect, IT Project Manager with cloud experience, Senior Cloud Engineer, Cloud Infrastructure Engineer, DevOps Engineer with Google Cloud focus
    Description
    The Google Cloud Certified - Professional Cloud Architect certification validates an individual's ability to design, develop, and manage robust, secure, scalable, highly available, and dynamic solutions to drive business objectives on Google Cloud Platform. It covers a broad range of topics including cloud architecture design, security and compliance, managing cloud infrastructure, and optimizing technical and business processes. This certification is ideal for IT professionals seeking to demonstrate their expertise in leveraging Google Cloud technologies to transform businesses.
    Includes Certification
    Yes
    Time to Complete
    100-120 hours
    Price
    $200
    Prerequisites
  • Understanding of cloud architecture and Google Cloud Platform
  • At least three years of industry experience, including one or more years designing and managing solutions using Google Cloud Platform
  • Ability to analyze and optimize technical and business processes
  • Knowledge of software development methodologies and approaches including multi-tiered distributed applications which span multi-cloud or hybrid environments
  • Familiarity with basic command-line tools and Linux operating system environments
  • Experience with security, privacy, and compliance requirements as they relate to cloud computing and Google Cloud Platform

    • Certified Information Systems Security Professional (CISSP)

    Certification Provider
    (ISC)²
    Best For
    Information Security Manager, Cybersecurity Analyst, Security Architect, IT Director/Manager, Chief Information Security Officer (CISO), Network Security Engineer
    Description
    The Certified Information Systems Security Professional (CISSP) is a globally recognized credential offered by (ISC)². It validates an individual's expertise in designing, implementing, and managing a best-in-class cybersecurity program. With a focus on eight core domains of information security, the CISSP certification ensures that holders are equipped with advanced knowledge and skills in security and risk management, asset security, security architecture and engineering, communication and network security, identity and access management (IAM), security assessment and testing, security operations, and software development security. It is ideal for experienced security practitioners, managers, and executives interested in proving their knowledge across a wide array of security practices and principles.
    Includes Certification
    Yes
    Time to Complete
    100-150 hours
    Price
    $749
    Prerequisites
  • A minimum of five years cumulative, paid work experience in two or more of the eight domains of the CISSP CBK (Common Body of Knowledge).
  • A four-year college degree (or equivalent) or an approved credential from the (ISC)² approved list, which can satisfy one year of the required experience.
  • Candidates without the required experience can take the exam to become an Associate of (ISC)² while working towards the experience needed for full certification.
  • Endorsement by an existing (ISC)² certified professional in good standing, attesting to the candidate's professional experience and ethical standing.
  • Agreement to the (ISC)² Code of Ethics.
  • Passing the CISSP examination with a score of 700 points or greater out of 1000 points.

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    Benefits of Having a IT Operations Manager Certification

    Professional Validation and Expertise: An IT Operations Manager certification is a professional seal of approval that showcases your expertise and dedication to the field. It demonstrates to employers that you possess a comprehensive understanding of IT operations management, including best practices and industry standards, which can significantly enhance your professional standing and marketability.

    Comprehensive Skill Enhancement: Pursuing a certification equips you with a broad range of skills necessary for effectively managing IT operations. It covers critical areas such as infrastructure management, service delivery, risk management, and strategic planning. This structured approach to learning ensures that you are adept at tackling the multifaceted challenges of IT operations in today's complex environments.

    Career Growth and Progression: A certification can act as a catalyst for career advancement, setting you apart from the competition. It can lead to better job prospects, higher earning potential, and more opportunities for promotion within your current organization. Certified IT Operations Managers are often seen as assets to their companies, ready to take on leadership roles and drive operational success.

    Networking and Professional Community: Certification programs often come with the added benefit of connecting you with a network of professionals and experts in the field. This community can be a rich resource for sharing knowledge, finding mentors, and discovering new opportunities. Engaging with this network can lead to collaborative projects and insights into how different organizations tackle IT operations challenges.

    Confidence in Leadership and Decision-Making: The process of earning a certification can significantly boost your confidence in your ability to lead an IT operations team. It validates your decision-making skills and your ability to implement strategic initiatives, ensuring that you are prepared to take on the responsibilities of managing complex IT systems and guiding your organization through technological change.

    Staying Ahead of Technological Advancements: Technology is constantly evolving, and an IT Operations Manager certification ensures that you are up-to-date with the latest advancements and innovations. It prepares you to adapt and respond to new trends, keeping your organization's IT operations agile and efficient in a rapidly changing tech landscape.

    How to Choose the Best IT Operations Manager Certification

    Selecting the right certification as an IT Operations Manager is a strategic move that can significantly enhance your professional standing and open doors to advanced opportunities. In a field that's constantly evolving with new technologies and methodologies, the certifications you choose can set you apart and demonstrate your commitment to excellence and continuous learning. The following tips are designed to help you navigate the myriad of options and select certifications that will not only validate your expertise but also position you for success in the dynamic landscape of IT operations management.
    • Evaluate Role-Specific Competencies: Identify certifications that address the core competencies required for IT Operations Managers. Look for programs that enhance your understanding of IT infrastructure, service management, and operations strategy. Certifications like ITIL, Lean IT, or Six Sigma can provide frameworks for improving IT service efficiency and effectiveness.
    • Consider Business and IT Alignment: Choose certifications that emphasize the alignment of IT operations with business goals. As an IT Operations Manager, you need to ensure that IT services support the overarching objectives of the organization. Certifications such as COBIT or those focusing on IT governance can be particularly valuable in understanding how to bridge IT and business strategies.
    • Assess the Certification's Industry Recognition: Research the market value and recognition of the certification. Well-regarded certifications are those widely acknowledged by industry leaders and can often be a differentiator in the job market. Certifications from organizations like ISACA, CompTIA, or those endorsed by the Project Management Institute (PMI) are typically held in high esteem.
    • Look for Scalability and Future Growth: Prioritize certifications that offer scalability and cater to future growth in the IT operations domain. As technology advances, certifications in cloud services management, cybersecurity, and data center operations, for example, can provide a competitive edge and show your commitment to staying ahead in the field.
    • Review the Certification's Professional Network and Resources: Consider the professional network and resources that come with the certification. Many certifying bodies offer access to exclusive forums, continuous learning resources, and professional networks that can be instrumental in your career development. Engaging with a community of professionals can lead to mentorship opportunities and insights into industry best practices.

    Preparing for Your IT Operations Manager Certification

    As an IT Operations Manager, obtaining a certification is a strategic step towards enhancing your expertise and validating your skills in a competitive field. The preparation process is crucial to not only ensure you pass the certification exam but also to guarantee that the knowledge you gain translates into improved performance and innovation in your workplace. Here's how you can prepare effectively for your IT Operations Manager certification, ensuring that you're not just exam-ready, but also industry-ready.

    Identify Your Certification Goals: Before embarking on the journey to certification, it's essential to determine what you aim to achieve. Are you looking to solidify your foundational IT operations knowledge, or are you seeking to master a particular technology or methodology such as ITIL, DevOps, or cloud management? Understanding your career objectives will help you select the right certification and focus your preparation on the areas that will benefit your career trajectory the most.

    Develop a Comprehensive Study Plan: Once you've chosen the appropriate certification, create a detailed study plan that encompasses all the domains covered in the certification's body of knowledge. Allocate dedicated study times in your schedule and break down the syllabus into smaller, more digestible segments. This approach will help you tackle the material methodically and reduce the risk of burnout. Ensure your plan includes regular intervals for revision and self-assessment through practice tests.

    Utilize Diverse Learning Resources: Don't limit yourself to just the official certification study materials. Expand your preparation by utilizing a variety of resources such as books, online courses, webinars, and whitepapers. Diversifying your study materials can provide you with multiple perspectives and a deeper understanding of complex IT operations concepts.

    Join Professional Networks and Study Groups: Networking with peers and joining study groups can significantly enhance your learning experience. Engaging with others who are also preparing for the certification can lead to knowledge sharing, motivation, and support. Professional networks may also offer insights into the practical application of the certification content and keep you updated on the latest industry trends.

    Apply Knowledge Practically: Theory is important, but the ability to apply what you've learned is what will truly set you apart. Seek out opportunities to implement new concepts and tools in your current role. Whether it's through pilot projects, simulations, or case studies, practical application will reinforce your understanding and help you appreciate the real-world impact of the certification's teachings.

    Prepare for the Exam Environment: Familiarize yourself with the format and structure of the certification exam. Practice with timed exams to build your test-taking stamina and to learn how to manage your time effectively during the actual test. Understanding the exam environment will help reduce anxiety and increase your confidence on the day of the exam.

    By following these steps, you'll not only be well-prepared to earn your IT Operations

    Certification FAQs for IT Operations Managers

    Is getting a IT Operations Manager certification worth it?

    The worth of an IT Operations Manager certification hinges on your career objectives, experience level, and the evolving IT landscape. For newcomers, it's a valuable asset that imparts essential operational frameworks, technical know-how, and industry best practices, paving the way for entry into the field. Seasoned professionals benefit from certifications by staying abreast of the latest technologies, methodologies, and leadership strategies, reinforcing their expertise and adaptability.

    Certifications can also bolster your professional standing, setting you apart in a field where technical proficiency and managerial acumen are paramount. They signal to employers a dedication to excellence and a proactive approach to career development, potentially unlocking opportunities for advancement and higher compensation.

    Do you need a certification to get a job as a IT Operations Manager?

    Certifications are not strictly necessary to become an IT Operations Manager, but they can significantly bolster your credentials. They demonstrate a commitment to the field and a mastery of specific technologies or methodologies that are crucial in IT operations.

    For those with less direct experience in IT management, certifications can serve as a testament to their knowledge and ability to handle the complexities of IT infrastructure. However, practical experience, leadership skills, and a proven ability to manage IT operations effectively are typically the most critical factors for employers. A blend of hands-on experience and targeted certifications often presents the strongest case for your capability as an IT Operations Manager.

    Can IT Operations Manager certifications help pivoters make the transition into Information Technology from another career path?

    Yes, IT Operations Manager certifications can be instrumental for those transitioning from different career paths into IT operations management. These certifications often encompass key IT frameworks, technologies, and management practices, equipping career changers with the specialized knowledge needed in this field. They can fill in any skill gaps and showcase to employers a dedication to mastering the intricacies of IT operations. Additionally, the professional networks formed during certification courses can provide support and opportunities in the new career landscape.
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