Content Moderator Resume Example

Common Responsibilities Listed on Content Moderator Resumes:

  • Review and moderate user-generated content for compliance with community guidelines and legal requirements
  • Identify and escalate potential safety or security risks to appropriate teams
  • Collaborate with cross-functional teams to develop and implement content policies and procedures
  • Analyze and report on content trends and user behavior to inform moderation strategies
  • Train and mentor new content moderators on best practices and company policies
  • Participate in regular team meetings and provide feedback on moderation processes and tools
  • Investigate and resolve user complaints and inquiries related to content moderation decisions
  • Monitor and respond to social media and online forums to maintain brand reputation and customer satisfaction
  • Conduct quality assurance checks on moderation decisions and provide feedback to team members
  • Stay up-to-date on industry trends and emerging technologies related to content moderation and online safety.


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Content Moderator Resume Example:

Content Moderators ensure the quality and appropriateness of online content. They use various tools to review, evaluate, and moderate content according to client's standards. Candidates for this role should have a background in user-generated content moderation and experience in utilizing automated algorithms to scale moderation work. Relevant skillsets could include legal compliance, public relations, and data analysis. Furthermore, showcase any trainings you have led, as well as generated any reports to senior management. Highlight your ability to effectively manage a moderation queue, identify offensive content, and ensure online content is up-to-date with current legal regulations.
Olivia Taylor
(233) 171-4552
Content Moderator
Seeking a role as a Content Moderator to leverage my experience in enforcing protocols, scaling moderation with automated algorithms, and providing periodic reports to upper-management. Passionate about developing successful relationships with vendors and subject-matter experts and proactively monitoring multiple digital channels for offensive, inappropriate, or illegal content. Focused on providing stakeholders with the best content moderation and ensuring compliance with current legal regulations.
Content Moderator
08/2022 – Present
  • Revised and enforced content moderation protocols, complying with current legal regulations while addressing troublesome trends and user flags.
  • Generated periodic reports on moderation performance, enabling stakeholders to benchmark against goals.
  • Employed automated algorithms to scale content moderation with increased accuracy, allowing for better management of workloads and faster resiliency during periods of increased workloads.
  • Developed relationships with vendors and subject matter experts, ensuring effective communication and successful resolution of escalated content issues.
Social Media Moderator
11/2021 – 08/2022
Clean Sweep Inc.
  • Managed content moderation queue and enforced rules, moderating digital and user-generated content with high accuracy
  • Spearheaded public-facing trainings for staff responsible for content moderation to ensure best practices are in place and kept up-to-date
  • Provided reports to upper-management on moderation metrics and progress against organizational goals, encouraging buy-in from all stakeholders
Content Reviewer
05/2021 – 11/2021
Filtered Content Co.
  • Monitored multiple digital channels to identify offensive, inappropriate and illegal content, actively removing or addressing accordingly.
  • Advised and collaborated with legal counsel to ensure content moderation policies complied with all current legal regulations.
  • Established and refined content moderation approaches through analyzing user flags and trends in moderation flags, resulting in more efficient and secure content.
  • Content Moderation Policies
  • Automated Algorithms
  • Vendor Management
  • Queue Management
  • Training and Onboarding
  • Data Analysis and Reporting
  • Digital Channel Monitoring
  • Legal Compliance
  • Conflict Resolution
  • Performance Management
  • Trendspotting and User Flags
  • Stakeholder Relationships
  • Problem Solving
  • Strategic Planning
  • Time Management
Bachelor of Science in Communication
2016 - 2020
Southern Illinois University Carbondale
Carbondale, IL
  • Communication Studies
  • Media Studies

Top Skills & Keywords for Content Moderator Resumes:

Hard Skills

  • Content Moderation Policies and Guidelines
  • Knowledge of Social Media Platforms
  • Data Analysis and Reporting
  • Attention to Detail
  • Time Management and Prioritization
  • Communication and Interpersonal Skills
  • Crisis Management and Conflict Resolution
  • Familiarity with Content Management Systems
  • Multilingual Proficiency
  • Technical Troubleshooting
  • Quality Assurance and Control
  • Knowledge of Legal and Regulatory Requirements

Soft Skills

  • Attention to Detail
  • Analytical Thinking
  • Empathy and Compassion
  • Cultural Awareness and Sensitivity
  • Conflict Resolution and De-escalation
  • Communication and Active Listening
  • Time Management and Prioritization
  • Flexibility and Adaptability
  • Decision Making and Judgment
  • Emotional Intelligence and Self-awareness
  • Teamwork and Collaboration
  • Problem Solving and Critical Thinking

Resume Action Verbs for Content Moderators:

  • Monitor
  • Analyze
  • Evaluate
  • Review
  • Edit
  • Enforce
  • Flag
  • Escalate
  • Collaborate
  • Communicate
  • Document
  • Investigate
  • Categorize
  • Verify
  • Remove
  • Respond
  • Identify
  • Escalate

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Resume FAQs for Content Moderators:

How long should I make my Content Moderator resume?

The ideal length for a Content Moderator resume typically depends on the individual's experience and career stage. However, there are some general guidelines you can follow to ensure your resume is concise and effectively communicates your skills and accomplishments. One to two pages: As a general rule, your resume should be no more than one to two pages long. For entry-level or early-career Content Moderators, one page is usually sufficient. Experienced Content Moderators with extensive accomplishments and a longer work history may require two pages, but it's essential to ensure that every piece of information is relevant and valuable. Prioritize content: When determining what to include on your resume, prioritize the most relevant and recent experience, skills, and achievements. Focus on the accomplishments that demonstrate your expertise in content moderation and your ability to drive results. Be selective and avoid including outdated or irrelevant information. Use concise language: To maximize space on your resume, use concise language and bullet points to describe your experience and achievements. Avoid long paragraphs or unnecessary details, and be sure to quantify your accomplishments whenever possible (e.g., reduced inappropriate content by 30%). Tailor your resume: Customize your resume for each job application, focusing on the skills and experiences most relevant to the specific Content Moderator role you're applying for. This will help you present a targeted and impactful resume, while also ensuring you stay within the one to two-page limit.

What is the best way to format a Content Moderator resume?

The best way to format a Content Moderator resume is to create a clear, concise, and well-organized document that effectively showcases your skills and experience in content moderation. Here are some tips and recommendations for formatting a Content Moderator resume: Consistent formatting: Ensure consistency in formatting throughout your resume, including font size, typeface, and spacing. Using a consistent format helps make your resume easy to read and navigate, making it more likely that hiring managers will review your entire document. Clear section headings: Clearly label each section of your resume (e.g., "Summary," "Experience," "Skills," "Education") with bold or underlined headings. This helps guide the reader's eye and makes it easier for them to find the information they're looking for. Use bullet points: Use bullet points to present your experience and achievements in a concise and easy-to-read format. This helps break up large blocks of text and enables hiring managers to quickly scan your resume for relevant information. Highlight relevant skills: Make sure to highlight your skills and experience in content moderation, including any relevant software or tools you have used. This will help demonstrate your expertise in the field and make you a more attractive candidate. Include relevant experience: Include any relevant experience you have in content moderation, including any specific industries or types of content you have moderated. This will help demonstrate your ability to handle a variety of content and situations. Overall, the key to formatting a successful Content Moderator resume is to focus on clarity, organization, and relevance. By presenting your skills and experience in a clear and concise manner, you can make a strong impression on hiring managers and increase your chances of landing your next job.

Which keywords are important to highlight in a Content Moderator resume?

As a Content Moderator, it's essential to highlight your skills and experience effectively in your resume using relevant keywords and action verbs. Here are some suggestions to consider incorporating in your resume: 1. Content Moderation: This is the primary keyword for your role, and it's crucial to emphasize your experience in moderating various types of content, such as text, images, videos, and social media posts. 2. Policy Enforcement: Showcase your ability to enforce content policies and guidelines across different platforms, ensuring a safe and positive user experience. 3. Quality Assurance: Highlight your experience in maintaining content quality by identifying and addressing issues, such as spam, inappropriate content, or copyright violations. 4. Analytical Skills: Emphasize your ability to analyze content and user behavior to identify trends, patterns, and potential areas of concern. 5. Attention to Detail: Showcase your meticulous approach to reviewing content and ensuring it

How should I write my resume if I have no experience as a Content Moderator?

Writing a resume with little to no experience as a Content Moderator can be challenging, but it's not impossible. By focusing on your transferable skills, relevant projects, and demonstrating your passion for content moderation, you can create a resume that stands out to hiring managers and recruiters. Here are some tips to help you craft an effective resume: Emphasize transferable skills: Even if you don't have direct content moderation experience, you likely have transferable skills that are valuable in the field. These can include attention to detail, critical thinking, problem-solving, communication, and time management. Make sure to highlight these skills throughout your resume. Showcase relevant projects: If you've worked on any projects, either in school or as part of your previous roles, that are related to content moderation, make sure to include them on your resume. This can include social media management, online community management, or any experience with reviewing and editing content. Explain your role in these projects and the impact your contributions had on the final outcome. Highlight education and certifications: If you have a degree in a relevant field, such as communications, journalism, or marketing, be sure to mention it. Additionally, include any content moderation certifications or courses you've completed, such as the International Association of Professional Content Moderators (IAPCM) or Content Moderation courses from platforms like Coursera or Udemy. Demonstrate your passion for content moderation: Include a brief summary or objective statement at the top of your resume that highlights your interest in content moderation. This can help show hiring managers that you are passionate about the field and eager to learn and grow in the role. Overall, while it may be challenging to write a resume with little to no experience as a Content Moderator, focusing on your transferable skills, relevant projects, and passion for the field can help you stand out to potential employers.

Compare Your Content Moderator Resume to a Job Description:

See how your Content Moderator resume compares to the job description of the role you're applying for.

Our new Resume to Job Description Comparison tool will analyze and score your resume based on how well it aligns with the position. Here's how you can use the comparison tool to improve your Content Moderator resume, and increase your chances of landing the interview:

  • Identify opportunities to further tailor your resume to the Content Moderator job
  • Improve your keyword usage to align your experience and skills with the position
  • Uncover and address potential gaps in your resume that may be important to the hiring manager

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