Youth WFD Youth Young Adult Career Navigator ($21.73-$23.05 depending on qualifications)

Community Action Pioneer Valley, Inc.•Northampton, MA

62d•$22 - $23

About The Position

We work with youth/young adults who are historically and ongoingly impacted by systems of oppression towards achieving economic justice. The Career Navigator develops compassionate and respectful relationships with participants using a strength-based, goal-oriented approach. The Youth/Young Adult Career Navigator provides outreach, case management, and support to young people aged 17-24 who are working towards their next steps in education, training, and employment. The position is the direct support for youth in exploring and achieving their short, medium-, and long-term goals to map a pathway for their futures. The Youth/Young Adult Career Navigator works with youth to complete their High School Equivalency, attend training or college, develop internships, explore employment, and support youth to overcome barriers to those goals. When working with parenting youth, the Career Navigator provides support for parenting and family, personal and life goals. The Youth/Young Adult Career Navigator assists youth in resume and cover letter development, interview skills and conducting job search. Additionally, the Youth/Young Adult Career Navigator is responsible for administrative tasks including maintaining case notes, data entry, document collection, and ensuring that program standards are maintained. This does not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may be adjusted to meet the operational needs of the agency.

Requirements

Interpersonal communication – verbal and written.
Conflict resolution, problem-solving, establishing priorities, navigating change.
Judgement and decision-making
Practiced organizational skills and attention to detail.
Openness to understanding participants as experts of their own varied experiences and identities.
Skillful relationship building with participants, staff, and community members.
An understanding and willingness to talk about issues using an approach that is positive, engaging, accessible, and inclusive, such as Positive Youth Development and harm reduction.
A balance of initiative to work independently and collaboration to work with others.
Understanding and willingness to learn data capture and tracking methods
Promote equity by deconstructing barriers to a racially just system. Cultivate work environments that value truth-telling, courage, vulnerability, space to think and reflect, community-mindedness, hope, and openness to difficult conversations.
Knowledge of social services, advocacy, and navigating resources
Knowledge of Franklin and Hampshire counties and North Quabbin regional organizations and resources
Experience working with marginalized communities and individuals with low incomes.
Experience working with youth/young adults who have low incomes, are youth of color, queer, trans, disabled, and/or housing insecure.
Experience with data management, data capture, tracking methods and analysis for outcome measurements.
Computer skills (Microsoft Suite-Outlook Email, Calendar, and Teams chat, Discord, Zoom, and databases
Three years' experience working with youth/young adults, providing individual support/case management.
CPR/First Aid (will provide if needed)

Nice To Haves

Bi-lingual/Bicultural (Spanish/English) preferred.

Responsibilities

Provide individual support/case management to 20-25participants.
Work with participants to complete assessments, establish and support progress of their goals.
Build relationships and attend meetings with community partners, area coalitions, youth/young adult serving non-profit organizations.
Serve as a liaison to coordinate services and opportunities for participants.
Work in partnership with other Youth & Workforce Development staff to plan and coordinate opportunities to support interdepartmental integration services and activities across programs.
Communicate regularly with supervisor to maintain weekly work schedules and locations in Outlook calendar.
Complete all required paperwork, data collection and case records as required.
Remote work available complying with the agency’s policy.
Required to travel regularly throughout the Youth and Workforce Development Programs service area, to other Community Action sites and service locations, and occasionally out of the service area.
Follow guidelines, procedures, and policies of the program contract, of Youth & Workforce Development Programs, and of Community Action
Respond clearly and in a timely manner to emails, chats, and complete required work documents within established timelines.
Attend regularly scheduled supervision meetings, staff and department-wide meetings, mandatory agency training, and participate in professional development activities.
Maintains strict confidentiality.
Perform other reasonable duties as assigned by the supervisor, director, or designee.