Career Navigator

Goodwill of the Olympics & Rainier Region•Tacoma, WA

2d•$20 - $22

About The Position

Our vision is that every person has the opportunity to learn, work, and thrive in all aspects of life. To achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through our education, job placement, and career pathway services. We do our work with great gratitude for the community donations, purchases, and partnerships that make our mission possible. Position Summary: The Career Navigator is responsible for facilitating the organization’s career hub services to diverse users, implementing work readiness coaching, instruction, and services to individuals accessing Goodwill for training and career programs, and supporting community partner and employer relationships. The Career Navigator will work with an assigned caseload of enrolled participants to implement career pathway planning, which will include tasks such as individual assessment, career mapping, training plan creation and execution, and general career counseling.

Requirements

High School diploma or GED and relevant experience. This experience could include working with low-income communities, individuals with diverse learning abilities, etc.
Competitive candidates will be those who demonstrate strong organizational, time management, interpersonal and communication skills, project management, initiative, and accountability. Demonstrate cultural competence; specifically, awareness, attitude, knowledge, willingness and skills to work effectively with a culturally and demographically diverse population.
Strong critical thinking, problem solving, and analytical skills.

Nice To Haves

Professional presentation skills and bi-lingual, strongly preferred

Responsibilities

Provide case management, career planning, and retention support to enrolled program participants, including the development of career maps and subsequent development plans, and other support as needed to maintain participant motivation and engagement.
Complete intake activities to ascertain needs; determine eligibility, suitability, and orientation; and develop service strategies.
Implement assessments, interpret results, and guide participants using Opportunity Accelerator model, connecting outcomes to targeted careers and educational pathways.
Perform a variety of office and administrative duties including collection of participant data and accurate record keeping, case noting, plan creation, correspondence, report preparation, expense reconciliation, etc., in an accurate and timely manner. Includes grant activity reports.
Participate in staff meetings, trainings, and workshops as required by grantors and/or to enhance professional development.
Work with the program participant to document a basic budget that includes income supports, provide guidance to apply for income support programs the client qualifies for, and provide strategies for budget modifications as it pertains to job obtainment and future advancement.
Work with the entire Goodwill Financial Opportunity Center (FOC) team to provide bundled coaching services to the program participant, connect them to financial and income support specific coaches, and ensure that any changes to the client’s Combined Assessments (new job, job advancement, new benefit, budget or balance change) are properly documented in client database systems
Assist program participants with completion of job applications and development of resumes, accessing online training, and information and referral to other services.
Become fully knowledgeable about the schedule of trainings, services, and resources available through Goodwill and other community agencies, and integrate those services into information provided to participants as appropriate.
Support career development programming and activities, including workshop facilitation.
Understand and communicate/educate participants regarding local job openings, labor market information, hiring trends, job search best practices, etc.
Support the development of partner and business relationships.
Market programs and opportunities to customers and community partners.
Effectively build partnerships, collaborate, and serve as a program liaison with internal partners, including Goodwill department representatives from Retail, Workforce Development Services, and Human Resources.

Benefits

Medical, Vision, and Dental (M/V/D) insurance coverage for employees.
We provide coverage for you, with a portion of the employee premium paid by Goodwill
Dependent coverage is available, with the cost being the responsibility of the employee
Accident & Life insurance options to ensure financial protection.
401(k) Retirement Plan
Vacation (1-4 Years: 80 hours annually)
10 paid Holidays annually
8 days prorated sick leave annually
Access to Childcare Benefits through Upwards
Parental leave covered by sick/vacation hours
All employees receive merchandise discounts
We strongly believe in promoting from within, and have multiple avenues for career growth