Youth Services Support Program Coordinator

CHCC Inc • Great Falls, MT

2d

About The Position

The Youth Services Support Program Coordinator helps run the Youth & Family TREE Program, a federally funded initiative supporting adolescents, transitional-aged youth, and families impacted by substance use disorders (SUD) and co-occurring mental health conditions.

You’ll keep the program moving day-to-day: scheduling, coordination, communication, event support, partner follow-up, and—most importantly—accurate data tracking and reporting required by the grant. You’ll work closely with the Program Director, internal care teams, and community partners to create smooth “warm handoffs” and strong engagement.

Requirements

• 3–5 years of related experience
• Strong organizational skills and attention to detail (especially with data accuracy)
• Strong communication skills and customer service mindset
• Ability to collaborate with diverse teams and community partners
• Proficiency with common office technology (Outlook, Word, Excel, internet tools); ability to learn an EMR/EHR
• Valid Montana driver’s license
• Ability to pass a criminal background check

Nice To Haves

• Associate’s or Bachelor’s degree in Social Work (or related field)
• Experience in a healthcare setting and/or FQHC
• Certifications or experience such as Behavioral Health Aide, Mental Health Aide, Medical Assistant, Chronic Care professional, Certified Application Counselor, and/or SHIP

Responsibilities

• Coordinate daily program operations: scheduling, documentation support, and team communications
• Serve as a liaison between participants and internal/external service providers to support access and warm handoffs
• Collect, enter, and maintain accurate participant/program data to meet grant reporting and compliance requirements
• Support referrals to other Alluvion Health services when appropriate (medical, dental, outreach/enrollment, prescription assistance)
• Help plan, organize, and attend youth-focused events, coalition meetings, outreach/tabling, and community engagement activities
• Assist with outreach materials, presentations, informational handouts, and public messaging (including social media support as assigned)
• Support program quality improvement, audits, and grant-required fidelity standards
• Maintain HIPAA compliance and confidentiality in all interactions
• Perform other duties and special projects as assigned

Benefits

• Medical, dental, and vision insurance options
• Employer-paid basic life insurance and AD&D (and voluntary life options)
• Short-term and long-term disability options
• Critical Illness, Hospital Indemnity, and Accident plan options
• 401(k) retirement plan, including up to an 8% employer contribution/match
• Paid time off (PTO), paid holidays, and paid wellness days
• Employee Assistance Program (EAP)
• FSA and/or HSA options (based on plan selection)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree