Youth Services Manager

Reno Behavioral Healthcare Hospital•Reno, NV

About The Position

DESCRIPTION OF POSITION: The Youth Services Manager will be responsible for the day to day oversight of adolescent patients and the Adolescent Psychiatric Rehabilitation Treatment Facility (PRTF)/ Residential Treatment (RTC) Program at RBHH. The Youth Services Manager is responsible for the development of a comprehensive RTC program that responds to the community’s needs and supports the organizations overall mission, philosophy and goals. This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of Reno Behavioral Healthcare Hospital.

Requirements

Master’s Degree in relevant field
Minimum of five year experience working in Psychiatric setting (preferred)
Familiarity and comfortable working with issues related to mental health diagnosis, substance abuse, co-occurring disorders and history of trauma.
Basic knowledge of human growth and development preferred
Maintains current knowledge of social, medical and psychiatric services available within the community.
Displays good theoretical knowledge of psychopathology and appropriate treatment techniques of each type of therapy.
Experience with therapeutic limit-setting helpful or an understanding of level systems or other behavior management modalities helpful
Ability to maintain professional boundaries
Current CPR certification
CPI obtained within 60 days of hire
Maintains confidentiality of patients at all times
Knowledgeable of patient rights and laws pertaining to mental health
Assessment and intervention skills
Persuasive manner and skills in overcoming denial and resistance to treatment
Ability to concentrate on task in high traffic areas
Ability to deal with crisis and potentially combative patients while maintaining personal and emotional equilibrium.
Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds
Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint)
Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines
Strong written and verbal communication skills
Strong interpersonal skills. Ability to work with people with a variety of background and educational levels.
Ability to work independently and as part of a team
Good judgment, problem solving and decision-making skills
Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others
Ability to work in a fast-paced, expanding organization
Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.
Give and follow verbal and written instructions with attention to detail and accuracy.
Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.
Minimum standard of visual acuity with or without correction.
Coordinate multiple tasks simultaneously.
Reach forward, up, down, and to the side.
Ability to stoop, lift, finger (pick, pinch or type and grasp)
Drive, sit and/or stand for minimum periods of one hour or more at a time
Lift up to 50 pounds, exert up to 100 pounds of force occasionally, and/or up to 30 pounds of force frequently.

Responsibilities

Ensures that staff has adequate training in all procedures.
Coordinates with the Human Resources Director the interviewing, selection, promotion, and evaluation of applicants and employees as required by Reno Behavioral Healthcare Hospital.
Provides guidance to staff to assist them in continually improving all aspects of care.
Monitors staff performance and provides regular feedback on quality and quantity of work and on conduct.
Represents and distributes information about Reno Behavioral Healthcare Hospital services to community healthcare entities in a positive educational manner. Current on referral sources and interacts effectively with patients, peers and other staff on appropriate patient treatment options. Understands and communicates the disease pathology associated with behavioral conditions and their models of treatment. Facilitates the patient's access to the appropriate level of care and setting. Establishes and maintains effective working relationships with physicians, nursing staff, health professional affiliates in community, and other departments within the facility. Demonstrates good skills in assessing client's crisis and clinical indicators. Prepares written report of assessment results in a timely manner (immediately following completed assessment) and includes recommendations for the level of care and treatment needs. Makes appropriate interventions during assessments, and crisis situations with clients, family/friends and other professional staff. Assesses need for involuntary hospitalization evaluation and contacts county crisis team, law enforcement or Legal 2000 (L2K) employee as needed to ensure the safety of client and others. Maintains knowledge of the developmental tasks and sociological theories of pertinent age groups. Maintains knowledge of legal guidelines pertaining to EMTALA/COBRA and abuse/neglect reporting. Stays abreast of organization's programs and services. Participates in activities which enhance professional growth and development. Performs related duties, as requested. Upholds the Organization's ethics and customer service standards. Growth and management of the PRTF/RTC locally. Potential development in other regions. Ability to perform all key responsibilities as outlined in the Therapist III position.