Youth Services Center Supervisor

Bernalillo County•Albuquerque, NM

1d•$26 - $41

About The Position

Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more. The Youth Services Center Supervisor provides administrative supervision in the care, treatment, and security of residents. Recommends disciplinary actions, interviews and selects applicants, and conducts performance reviews. May lead institutional training programs, including physical restraint and agility courses. Participates in developing training programs. Supervises employees through hiring, training oversight, performance assessment, coaching, discipline, and termination. The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.

Requirements

Associate's degree in a relevant field.
Four (4) years of work experience in a lock-down, secure, and/or correctional facility serving at-risk adolescents or adults.
Any equivalent combination of related education and/or experience may be considered for the above requirements.

Nice To Haves

At least one (1) year of Supervisory experience.

Responsibilities

Provide leadership and monitor staff to ensure adherence to departmental policies and procedures.
Maintain safety, security, and welfare of residents and staff.
Review and evaluate employee performance.
Recommend disciplinary actions, conduct interviews, and participate in hiring decisions.
Provide in-service training.
Assist program managers in developing and implementing departmental goals, policies, and procedures.
Plan and conduct administrative tasks and instruct staff on priorities and protocols.
Supervise and monitor residents during intake and while in population for signs of intoxication, injury, illness, or suicidal behavior.
Authorize transport to appropriate facilities when needed.
Notify or assist program managers with serious policy breaches or when informal discipline fails.
Recommend formal disciplinary actions.
Evaluate, recommend, and implement programs to build residents’ daily living, social, and academic/work skills.
Prepare reports, review logs, and ensure records comply with policy.
Review incident reports for completeness and compliance.
Conduct individual and group counseling sessions with residents.
Physically restrain violent residents and pursue escape attempts on foot if necessary.
Ensure smooth shift transitions by relaying key documents, staffing information, resident counts, equipment, and keys.
Respond to inquiries from family members, probation officers, law enforcement, and others regarding resident care, behavior, and activities.
Perform duties of Youth Program Officer I and II as needed.
Participate in internal and external committees or taskforces as assigned.