Youth Program Coordinator, CSD Works (Reno)

Communication Service for the Deaf, Inc•Reno, NV

10d

About The Position

The Youth Program Coordinator leads regional youth and family initiatives across Northern Nevada, emphasizing advocacy, resource access, and community collaboration. This role advances holistic youth development through workshops, mentorship, and coordinated services that guide families navigating educational, social, and employment pathways. Reporting to the Program Manager of CSD Works NV, the Coordinator supports program strategy, implementation, evaluation, and stakeholder engagement across the Access to Services and Medicare Assistance Programs.

Requirements

Knowledge of youth development principles, transition services, and family engagement strategies.
Understanding of program coordination, community outreach, and service delivery processes.
Strong organizational and time management skills with the ability to manage multiple priorities and meet deadlines.
Skilled in maintaining accurate program documentation, tracking data, and assisting with evaluation activities.
Ability to work collaboratively with schools, agencies, and community organizations to achieve shared goals.
Strong interpersonal and communication skills, including public speaking and presentation delivery.
Competency in developing accessible and inclusive youth and family materials.
Working knowledge of data collection and reporting tools to support program evaluation and continuous improvement.
Demonstrated cultural and linguistic competency when working with diverse populations, including Deaf, DeafBlind, and Hard of Hearing youth and families.
Commitment to modeling CSD’s mission, values, and commitment to equity, inclusion, and community empowerment.
Bachelor’s degree in Education, Social Services, Human Development, Rehabilitation Counseling, or a related field; equivalent professional experience may be considered.
Minimum 2–3 years of experience in youth programming, community outreach, education, or social services.
Proficiency with Microsoft Office Suite and collaboration tools (Teams, SharePoint, Planner, etc.); experience with learning or case management systems.
Ability to communicate effectively in American Sign Language (ASL) required or willingness to achieve ASL proficiency within the first year of employment.

Nice To Haves

Experience working with Deaf, Hard of Hearing, DeafBlind, or Disabled youth and families strongly preferred.

Responsibilities

Facilitate workshops and engagement sessions for youth and families on transition planning, self-advocacy, and resource navigation.
Collaborate with schools, Vocational Rehabilitation, and community partners to increase youth employment and training opportunities.
Support youth in both rural and urban areas in accessing educational, social, and career development services.
Coordinate parent support groups and training sessions to strengthen family leadership and community capacity.
Maintain accurate program records, track participant outcomes, and prepare regional service and progress reports.
Assist the Program Manager in monitoring program budgets to ensure activities and expenses align with approved goals and funding requirements.
Track expenditures, submit invoices or reimbursement requests, and maintain accurate financial documentation for program-related activities.
Identify resource needs (e.g., materials, accessibility supports, transportation assistance) and coordinate procurement within budget guidelines.
Support implementation of accessibility initiatives such as language services, transportation assistance, or technology-based support for youth and families.
Participate in periodic budget reviews or audits by providing accurate data and feedback on resource utilization and service gaps.
Support onboarding and orientation of mentors, volunteers, and instructors involved in youth and family programming.
Support logistics for staff and mentor training sessions to ensure consistency and quality in service delivery.
Track participation in professional development and assist with scheduling continuing education opportunities for program team members.
Promote and help facilitate ASL competency and Deaf awareness training for hearing staff, ensuring inclusive communication across activities.
Provide peer guidance and on-the-job support to staff and mentors to strengthen program quality and participant outcomes.
Maintain documentation of training activities and contribute input on future recruitment and training needs.
Collect and maintain accurate records of youth and family participation, attendance, and engagement data across all activities.
Assist in implementing evaluation tools such as pre/post surveys and feedback forms to measure program outcomes and participant satisfaction.
Compile and summarize data for internal reports and funding compliance as directed by the Program Manager.
Support the review of service utilization trends to help identify barriers to access and recommend practical solutions.
Contribute input during evaluation meetings to highlight program successes, challenges, and participant impact stories.
Prepare and submit periodic activity summaries or data updates to the Program Manager.
Collaborate with schools, community organizations, and service partners to strengthen youth and family engagement efforts.
Participate in local events, workshops, and community meetings to promote program visibility and build relationships.
Serve as a liaison between youth participants, families, and external partners to coordinate resources and referrals.
Support outreach to potential partner organizations and assist in maintaining ongoing communication with stakeholders.
Attend team meetings and contribute updates on regional youth and family programming to ensure alignment with program goals.
Assist in maintaining program outreach materials, flyers, and digital content to ensure consistent and accessible messaging.
Contribute updates and success stories for newsletters, reports, and social media features.
Support development of presentations and visual materials for workshops, trainings, or community events.
Respond to inquiries from families and community members, providing accurate program information and referrals.
Maintain required certifications and trainings (e.g., FERPA, HIPAA, Mandated Reporter) as directed by the Program Manager.
Follow organizational policies and funding guidelines to ensure all program activities and documentation meet compliance standards.
Assist in monitoring program activities for adherence to confidentiality, data protection, and ethical service delivery requirements.
Support implementation of risk management procedures and report any compliance concerns to the Program Manager.
Perform other duties as assigned to support program operations and organizational goals.