Youth Outreach Navigator

ALEXANDER YOUTH NETWORK•Charlotte, NC

About The Position

Join Our Team as a Youth Outreach Navigator for our Crisis Center Program Are you passionate about making a positive impact on the lives of children? Do you thrive in a supportive and inclusive work environment? If so, we want you to be part of our team. Get to know Alexander and The Relatives Alexander Youth Network is passionate about helping children overcome their mental health challenges. Our teams are committed to creating an environment that empowers every individual to thrive and make a difference. We offer career development opportunities, mentorship and coaching, and pathways for advancement. Our teammates enjoy amazing benefits including tuition reimbursement, tuition assistance, 401K, paid time off, and a comprehensive health plan that prioritizes your well-being. What You’ll Do: The Youth Outreach Navigator conducts street-based outreach to engage runaway and homeless youth (ages 12–24) across Charlotte. This position builds trusting relationships over time, assesses immediate safety and basic needs, and connects youth to shelter, crisis services, and longer-term supports. The Youth Outreach Navigator works to reduce risks for youth, promote their health and well-being, and link them to the resources they need. Using a trauma-informed and youth-centered approach, the Youth Outreach Navigator provides consistent, low-barrier engagement and serves as a key link between runaway and homeless youth and the broader system of care. This role focuses on building trust, raising awareness, and providing guidance to youth both on the streets and through collaborations with schools, community centers, and other service providers. Outreach activities occur on foot and by vehicle in targeted areas across The Relatives’ service region. The role requires the ability to safely operate agency vehicles to provide transportation for youth as needed. A full job description can be provided to interested/qualified candidates.

Requirements

Bachelor’s degree in social work, human services, or related field (or equivalent experience)
Minimum of 1–2 years working with youth or vulnerable populations
Valid NC Driver's LIcense

Responsibilities

conducts street-based outreach to engage runaway and homeless youth (ages 12–24) across Charlotte
builds trusting relationships over time
assesses immediate safety and basic needs
connects youth to shelter, crisis services, and longer-term supports
works to reduce risks for youth, promote their health and well-being, and link them to the resources they need
provides consistent, low-barrier engagement
serves as a key link between runaway and homeless youth and the broader system of care
building trust
raising awareness
providing guidance to youth both on the streets and through collaborations with schools, community centers, and other service providers
safely operate agency vehicles to provide transportation for youth as needed