Youth Career Advisor - WIOA
About The Position
Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here. Career Team is looking to hire a Career Advisor – Youth who will perform professional work providing career counseling, intensive case management, and follow-up services to young adults eligible for the WIOA program. Career Advisors play a key role in our participants’ success as they seek employment, training and education.
Requirements
- Bachelor’s degree or higher or an equivalent combination of education and experience
- Strong communication skills and knowledge about community resources
- Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
- Must be computer literate and have MS Applications (Word, Excel, and Outlook) skills at minimum, and the ability to learn specialized databases and software systems
- Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
- Ability to serve as a role model to customers and motivate them towards achieving goals
- Ability to meet and exceed set goals and objectives
- Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required
- Knowledgeable about the WIOA program and other workforce program requirements
- A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining a high level of confidentiality
- Exceptional time management skills to meet deadlines and work under pressure
- A Valid Driver’s License
Nice To Haves
- Bilingual or Multilingual
- Strong multitasking abilities and proactive approach to tasks
- Training in Trauma Informed Care, evidence-based practice, and/or whole family services
Responsibilities
- Provide information and case management services to community members interested in WIOA Youth services
- Complete intake and eligibility determination for workforce programs
- Assess job seekers' employment, abilities, and training needs through interviewing, testing, and other methods
- Serve as a liaison between workforce development programs and community partners and resources
- Offer all youth participants the required 14 Youth Program Elements as part of your case management
- Support Youth participants who enter into Work Experience (WEX) opportunities ensuring their success and employer satisfaction working with the team
- Create and foster relationships with area juvenile justice centers and school districts
- Enter data into Work In Texas and process clients through any participant information system as required
- Guide job seekers through the preparation of individual employment plans (IEP) based on their specific occupational or education goals
- Stay on top of labor market trends and best practices in career and training paths
- Counsel clients on available job and education opportunities, training programs, and other services
- Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities
- Conduct orientation sessions, workshops, job clubs, and other group presentations for clients
- Follow all policies, procedures, and regulations related to eligibility documentation
- Maintain accurate individual case files in Work In Texas for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements
- Meet and/or exceed program benchmarks
- Participate in all staff-related events as required including but not limited to training, staff meetings, and individual supervision
- Complete all required reports within the data management system
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
