Career Advisor - Youth Programs

Michigan Works! Southeast•Ann Arbor, MI

1d•$19 - $25•Onsite

About The Position

Career Advisors identify, assess, prepare and train career seekers to qualify for jobs with employers identified by the Michigan Works! Southeast Business Services team and the Pure Michigan Talent Connect website. The primary objective of the Career Advisor is to provide all registered or enrolled career seekers with the services, assistance and resources they need to obtain, maintain and retain employment. Career Advisors may be assigned to alternate work locations to provide services. This position will be specifically working with Youth customers and Programs, including the Jobs for Michigan Graduates Program (JMG).

Requirements

Associate’s degree or equivalent directly related experience, in human services field, case management or related fields; Bachelor’s degree preferred
Excellent communication and interpersonal skills required
Ability to interact with employees and customers in a professional manner at all times including during stressful situations is required
Knowledge of applicable federal and state regulations with respect to employment and training programs and/or career and technical education programs
Ability to travel between service centers and community organizations to meet the needs of the organization as required

Nice To Haves

Knowledge of Workforce Innovation and Opportunity Act (WIOA), Trade Adjustment Assistance (TAA), Reemployment Services and Eligibility Assessment (RESEA), Partnership, Accountability, Training, Hope (PATH), Food Assistance Employment and Training (FAE&T) and Jobs for Michigan Graduates (JMG), Wagner-Peyser, and Unemployment Insurance Agency program rules and regulations preferred
Experience working with education, community, public and non-profit organizations

Responsibilities

Provide excellent customer service to internal and external customers and partners
Provide case management services to all eligible individuals participating in workforce activities and receiving supportive services
Enroll individuals in applicable programs when appropriate. Determine eligibility based on state and federal regulations, including collection of required program documents.
Deliver services to and assist customers who are required to comply with work registration and work search requirements as a condition of applying for and/or receiving public benefits.
Recommend supportive services, evaluate and process individuals’ request for eligible supportive services
Assess skills utilizing required basic skill assessments and compatibility tests
Proctor and administer approved assessments as required for education, training, workforce programs and services to assure reasonable success in educational programming, training and job readiness programs
Instruct program trainings and workshops as approved by the Research and Education Manager. If assigned, assist in the development and improvement of workshop presentations and handouts.
Process all program required documentation and maintain accurate and complete data entry, including case notes, as required by state and federal program regulations
Prepare individuals for job readiness by providing job search assistance, resume development, mock interviews and soft skills training
Supervise job search, provision of training, provide referrals to Business Services Team
Work with employers to secure work experience locations, contracts and monitoring of work based learning activities,
Maintain open lines of communication with individuals to ensure program compliance
Achieve all performance standards, requirements and measures
Comply with local, state and federal workforce development program policies, procedures and manuals in the delivery of services.
Ensure compliance with Unemployment Insurance Agency (UIA) requirements
Attend all required meetings with partners and Michigan Works! Southeast staff
Conduct outreach, intake, assessment, eligibility determination, recommendation of program enrollment, development and implementation of the Individual Service Strategy (ISS)
Maintain awareness of community partners and resources for necessary referrals
Write quarterly success stories on achievements of participants.
Assist with covering the resource room and front desk as needed
Travel between service centers and other sites as necessary to meet the needs of the organization
Handle stress appropriately and interact well with other
Regular in-person on site attendance
Other duties as assigned