Youth and Family Program Assistant

Discovery Land Company•Hobe Sound, FL

1d•Onsite

About The Position

Join the Discovery family, where quality and service are at the heart of everything we do! This role will be located at one of Discovery Land Company’s locations: Atlantic Fields set outside of Hobe Sound, FL. The Youth and Family Program Assistant is responsible for providing an interactive, fun, and educational experience for the participants of the youth program and other OP activities. This position serves as an ambassador of the Atlantic Fields Club by consistently delivering exceptional guest service and promoting health, wellness, activities, and sports. The Youth and Family Program Assistant ensures the highest level of service by providing personal, gracious, and professional service to members.

Requirements

Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
Ability to work flexible work hours/schedule, including evenings, weekends, and holidays. Long hours may be required due to business demands.
Ability to work in a team environment.
Ability to stay calm and focused during busy times.
Ability to read, write, speak, and understand English; additional languages preferred.
Ability to meet the physical demands of the position, including working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight hours, and lifting and carrying items sometimes greater than fifty pounds.

Responsibilities

Engage with members daily, encouraging participation in activities and ensuring all necessary preparations for activities and lessons to provide world-class service.
Adhere strictly to safety protocols and SOPs for the youth and kids department.
Responsible for the care of members and guests children.
Feed children meals according to their dietary restrictions (if applicable).
Ensure all children enrolled have a signed waiver from their parent or guardian.
Eliminate risks and hazards for children at all times, keeping them safe.
Be punctual when starting shifts and prompt with each job assignment and service appointment.
Take responsibility for all children signed into your care within your leader group.
Facilitate and teach members in the activities and sports offered by Atlantic Fields.
Ensure member and staff safety at all times.
Refer any safety concerns or uncooperative guests to management.
Conduct and log all daily and monthly safety checks.
Maintain a clean, organized, and professional presentation of the department areas.
Secure and account for all equipment at the end of each day.
Opening and closing of OP areas
Assist in other OP services and any duties requested by your manager or supervisors.
Perform other duties throughout the Club as assigned.
Adhere to and stay updated on any changes to the Employee Handbook.
Alert the supervisor when equipment is broken or inoperable.
Carry out the planned camp scheduled lessons and activities.
Regularly attend, participate in, and support training and staff meetings for Outdoor Pursuits.
Serve as an ambassador of Atlantic Fields at all times, on or off property.
Formulate a planned itinerary of lessons, games, and activities for camps and daily activities
Set up and break down all equipment and areas used in activities/sports.
Keep rooms clean, orderly, and presentable for members.
Greet members, listen to their instructions and specifications.
Ensure all children enrolled have a signed waiver from their parent or guardian.
Carry out the planned activity schedule.
Eliminate risks and hazards for children at all times, keeping them safe.
Feed children lunch according to their dietary restrictions (if applicable).
Teach new skills and educate kids on the environment