Workshop Manager (Taylor, MI)

TCR•Romulus, MI

About The Position

This is an exciting time for our company! If you are looking for a new opportunity and want to be part of our fast-growing business in the United States, we would love to hear from and welcome you into our team. As a Workshop Manager you will be accountable for leading the technicians on the workshop floor, including overseeing effective management and performance of the Taylor maintenance operation, delivering outstanding levels of service and compliance with Quality Standards, promoting safe working practices, improving day to day operations, ensuring paperwork is completed to a high standard by the technicians and ensuring a high level of quality standards to our customers. This workshop services the DTW airport.

Requirements

(Expert) technical background in GSE maintenance and repair: mechanics, hydraulics, electricity, air pressure, aircon/refrigeration units, and electrical systems (Preferred)
Ability to make complex decisions whilst under pressure
Stress resistant
Assists in implementation of formal quality improvement
Demonstrates continuing commitment to achieving a OHSA friendly working environment by seeking out and attending additional safety education classes over and above those required
Act as role model
A real team player
Strong in communication
Drive for excellence
Good MS Office 365 skills
Leadership skills: facilitating teamwork, communicating the vision, effective delegation, managing change, managing conflict, directing others
Fluent in English – both oral and written

Responsibilities

Taking end-responsibility for quality, efficiency, safety, and resources within his/her own unit
Coaching and motivating the team members and taking care of teamwork
Taking responsibility for the team
Implement TCR processes and procedures with the utilization of SAP to achieve the following:
Manage resource and labor allocation in coordination with management
Ensuring a correct stock management by determining and ordering the available and needed resources such as (spare) parts, office supplies, etc.
Giving insights to the management regarding the feasibility of the planning and advise on the viable solutions and bottlenecks
Identification and visualization of the planned maintenance and outstanding problems using the available systems
Tracking the progress of the work package (disruptions and maintenance) based on available recourses and by monitoring standard times, bottlenecks, back log, and feasibility within the given mandate
Assisting team members in processing and making production figures and/or quality data visible to operations
Creating, checking, evaluating, and signing inspection lists
Implementing contingency procedures
Instructing in maintenance and malfunctions for the purpose of safe maintenance of vehicles and equipment
Knowledge transfer for professional development of the team members
Coordination with departments such as: customers, suppliers, TCR departments
Providing information from customers to team members regarding matters that influence the operations
Advising customers regarding the availability of vehicles and equipment
Contributing to the professional knowledge to set-up (quality) measurements in consultation with the management
Proposal for improvement such as adjusting procedures and making new work agreements
Investigating and producing technical improvements (modifications) to equipment to reduce the cost price per unit of product to increase availability for the customer
Performs tasks that are specific for the technicians, including the associated responsibilities and authorities
Taking end-responsibility for the workshop administration within the own unit and in cooperation with relevant departments. This including work orders, invoicing preparation, and time control
Demonstrating active safety leadership by driving the safety culture and implementing initiatives to continuously improve TCR’s safety performance and OHSA management system