About The Position

You will be an integral part of the Operational team, responsible for delivering high-quality work readiness interventions that improve the soft and hard skills of program participants. Effectiveness of the interventions will be measured by improving the job readiness and employment preparation that lead to job placement of the individuals we serve. Facilitate in-person and virtual job readiness and other program-related workshops for customers, clients, and participants. Work with project leadership to evaluate the success of job readiness and other program-related workshops. Participate in workshop content development, recommend workshop content improvements, and coordinate workshops with program and community partners. Participate in off-site program orientations Manage workshop sign-up and sign-in process Track workshop attendance Create monthly workshop calendar Facilitate assigned staff training Other duties as assigned

Requirements

  • Bachelor’s degree or higher in human services, social services, education, or a related field.
  • Self‑motivated, adaptable, and able to thrive as a collaborative team player.
  • Strong organizational, interpersonal, and communication skills.
  • Ability to train, instruct, and facilitate learning in group settings.
  • Demonstrated commitment to delivering high‑quality customer service.
  • Comfortable using videoconferencing platforms and related technology.

Nice To Haves

  • Bilingual skills and/or prior experience in social services—especially supporting individuals from diverse backgrounds—highly preferred.

Responsibilities

  • Facilitate in-person and virtual job readiness and other program-related workshops for customers, clients, and participants.
  • Work with project leadership to evaluate the success of job readiness and other program-related workshops.
  • Participate in workshop content development, recommend workshop content improvements, and coordinate workshops with program and community partners.
  • Participate in off-site program orientations
  • Manage workshop sign-up and sign-in process
  • Track workshop attendance
  • Create monthly workshop calendar
  • Facilitate assigned staff training
  • Other duties as assigned
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