Workshop Facilitator

Lao Family Community Development, Inc. • Oakland, CA

10h

About The Position

Lao Family Community Development, Inc. (LFCD)
is a community development non-profit agency established in the City of Richmond in Contra Costa County in 1980. Today, Lao Family has expanded its operations and service footprint to two additional counties, including Alameda and Sacramento. LFCD’s headquarters office is in Oakland, CA. It delivers programs and services from 7 locations in 35 languages. The agency provides both community development real estate facilities and a diverse workforce, education, and human services that directly support predominantly low-income US-born high-barrier families and individuals, refugees, immigrants, transitional age youth, seniors, and other special populations such as individuals with disabilities.

Job Summary: The Workshop Facilitator is responsible for planning, delivering, and evaluating engaging workshops that equip Transitional Housing Program residents with the life skills, knowledge, and confidence needed to achieve housing stability and independence. The facilitator works closely with program staff, community partners, and residents to create an inclusive learning environment where participants feel respected, motivated, and empowered to succeed.

Requirements

• A bachelor's degree or equivalent in a related field is preferred, or must have at least 2 years of experience with peer coaching in serving justice-involved, homeless, and low-income populations.
• Lived experience with justice involvement (preferred or required for peer support roles).
• Knowledge of trauma-informed practices and motivational interviewing.
• Experience facilitating groups and conducting workshops.
• Strong interpersonal and communication skills.
• Bilingual in English and another language (preferred).
• Self-starter, ability to work with minimal supervision; excellent communication, multi-tasking, community relations, networking, and public speaking skills.
• Demonstrated ability to work with families, without discrimination towards people of diverse cultures, races/ethnicities, socio-economic positions, ages, religions, genders, physical/mental challenges/disabilities, and sexual orientations.
• Understand, explain, and apply complex local, state, and federal regulations, policies, and procedures.
• Able to travel to meet with service providers and participants; ability to work independently as well as part of a team; must have a flexible schedule on some evenings and weekends.
• Proficient in computer skills in MS Word, Excel, PowerPoint, database management, and Internet Explorer.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire; they must pass a background check.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and work on the computer; use hands to handle or feel and talk or hear; and move objects up to 25 pounds.

Nice To Haves

• Certification in peer support, financial coaching, or a related field is a plus.

Responsibilities

• Provide non-judgmental, peer-based support and encouragement to clients.
• Conducted daily workshops and provided coaching to all clients, followed a bi-weekly workshop schedule, and had regular one-on-one check-ins with clients to monitor progress and emotional well-being.
• Facilitate weekly workshops, orientation sessions, small group counseling, and job search workshops.
• Share appropriate lived experience to build rapport and foster trust, accountability, and motivation.
• Help clients navigate housing, employment, substance use recovery, and family reunification barriers.
• Conducted assessments of clients’ financial situations and helped create realistic, personalized financial plans.
• Design and facilitate workshops on topics such as financial literacy, employment readiness, communication skills, tenant education, healthy relationships, conflict resolution, self-care, and goal setting.
• When applicable, clients can access banking services, credit repair programs, debt reduction plans, and public benefits.
• Encourage residents to share their experiences and learn from one another
• Facilitate group sessions using evidence-based Cognitive Behavioral Intervention (CBI) curriculum tailored for justice-involved populations.
• Create a safe, structured learning environment that encourages group participation, reflection, and peer learning.
• Track attendance and maintain accurate facilitation logs and participant progress.
• Collaborate with program supervisor, case managers, and employment/housing specialists to align support strategies.
• Maintain accurate and confidential client records, workshop attendance logs, and outcome tracking.
• Build trust and strong relationships with external agencies, and cultivate new partnerships with supporting organizations.
• Participate in team meetings, training, and supervision to ensure service quality and continued professional growth.
• Represent the program at community events and reentry partner meetings as needed.
• Other duties as assigned by the Program Supervisor

Benefits

• The company offers a comprehensive benefits package that includes a health plan/vision, dental, paid vacations, holidays, sick leave, and employer-contributed pension/group life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level