Workplace Tech Sr Engineer I

Allegiant-posted 13 days ago
Full-time • Mid Level
Las Vegas, NV
5,001-10,000 employees
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The Senior Engineer I – Mobility is responsible for the design, deployment, and administration of mobile device management (MDM) solutions, primarily using Jamf for Apple devices and Microsoft Intune for Windows and Android. This role ensures the secure and efficient management of mobile and macOS endpoints, aligning with enterprise security policies and compliance requirements. Additionally, this engineer acts as a subject matter expert (SME) in MDM and macOS management, leads technical projects, and provides mentorship to junior specialists.

  • Manage and administer Jamf Pro and Microsoft Intune (Endpoint Manager) to enforce security, compliance, and automation policies for iOS, iPadOS, macOS, and Android devices.
  • Configure, deploy, and manage iPhones, iPads, MacBooks, and Android devices in a corporate environment.
  • implement automated provisioning for Apple Business Manager (ABM).
  • Optimize conditional access policies, device compliance settings, and app protection policies across managed devices.
  • Manage macOS devices using Jamf Pro, ensuring patch compliance, application packaging, and security enforcement.
  • Support co-management strategies for Intune and Jamf Pro, integrating macOS into enterprise environments.
  • Troubleshoot Mac authentication, network, and application issues in enterprise settings.
  • Enforce mobile device security policies, including encryption, endpoint protection, and access control.
  • Manage Zero Trust security models, identity-based access, and compliance policies.
  • Work with InfoSec teams to investigate security incidents and improve endpoint protection.
  • Develop automation scripts (PowerShell, Bash, Python) for device management tasks.
  • Implement automated patching, policy enforcement, and device compliance reporting.
  • Optimize software distribution, OS updates, and remote support workflows.
  • Lead enterprise-wide mobile device and endpoint management projects.
  • Research and implement new MDM features, automation tools, and security enhancements.
  • Develop best practices and standard operating procedures (SOPs) for mobile device management.
  • Act as a subject matter expert (SME) for mobile endpoint management.
  • Provide mentorship and training to junior specialists on Intune, Jamf, and mobile security best practices.
  • Develop and maintain knowledge base articles, documentation, and training materials.
  • Work closely with Security, Networking, Identity & Access Management, and Help Desk teams to resolve endpoint issues.
  • Act as a tier-3 escalation point for mobile device and macOS-related issues.
  • Support IT audits, compliance assessments, and risk mitigation initiatives.
  • Other duties as assigned.
  • Combination of Education and Experience will be considered.
  • Must be authorized to work in the US as defined by the Immigration Act of 1986.
  • Must pass a Criminal Background Check.
  • Bachelor’s Degree in Information Technology, Computer Science, or equivalent experience.
  • Minimum five (5) years of experience in endpoint management and desktop administration.
  • Advanced expertise with Jamf Pro for macOS and iOS device management.
  • Hands-on experience with Microsoft Intune for Windows and Android device management.
  • Strong knowledge of Apple Business Manager (ABM) and Google Enterprise Mobility Management (EMM).
  • Experience with mobile application deployment, compliance policies, and security configurations.
  • Familiarity with Zero Trust security models and conditional access policies.
  • Experience with Active Directory, Azure AD, and M365 endpoint security policies.
  • Basic scripting skills using PowerShell, Bash, or Python for automation.
  • Knowledge of networking fundamentals (VPN, Wi-Fi, DNS, DHCP, mobile networking protocols).
  • Experience managing enterprise-wide device enrollment, policy enforcement, and compliance reporting.
  • Familiarity with iOS/macOS imaging techniques and automated device enrollment (ADE).
  • Hands-on experience with Android Enterprise, or Google Workspace MDM.
  • Knowledge of enterprise security tools (e.g., CrowdStrike).
  • Ability to integrate mobile device management solutions with identity providers and security tools.
  • Experience using ServiceNow or JIRA for ITSM/ticketing systems.
  • Certifications such as jamf 300/400, microsoft 365 certified: endpoint administrator (MD-102) or ITIL Foundation.
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