Workplace Support Specialist

ABCorp NA Inc.Boston, MA
25dOnsite

About The Position

With a history dating back to 1795, ABCorp® began as secure printers for the First Bank of the United States. Today, ABCorp designs, manufactures, personalizes, and fulfills contactless credit and debit payment cards; offers instant issuance programs for ID and payment cards; provides digital solutions for authentication, payment, and customer engagement; 3D prints detailed prototypes and parts in metal and plastics; and uses omnichannel content to elevate the customer experience. With a heritage that spans centuries and a focus on tomorrow’s innovation, ABCorp is uniquely poised to guide clients through the complexities of modern commerce. JOB SUMMARY: The Workplace Support Specialist plays a key role in keeping the office running smoothly while providing high-level administrative support to both leadership and the Human Resources team. This individual manages office operations, coordinates conferences, and ensures that all visitors and employees experience a professional, well-organized, and welcoming workplace. We are looking for individuals with a positive attitude and strong self-starting skills.

Requirements

  • Associate’s or Bachelor’s degree in Business Administration, Communications, or related field (or equivalent experience).
  • 2–5 years of experience in administrative support or client coordination roles.
  • Strong organizational skills and ability to manage multiple priorities.
  • Excellent written and verbal communication abilities.
  • Proficient with office and scheduling tools (e.g., Microsoft Outlook &Teams, Excel, ERP Systems).
  • Professional demeanor and strong customer service orientation.

Nice To Haves

  • Experience booking travel and managing executive calendars.
  • Strong attention to detail and proactive problem-solving skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Comfortable working in a fast-paced, dynamic environment.

Responsibilities

  • Oversee ordering and inventory of office supplies and equipment.
  • Replenish break room items daily, such as coffee/tea/cups, etc...
  • Liaise with the Facilities and Security team to ensure smooth office operations.
  • Order catering for onsite meetings and client visits
  • Assist with meeting preparation by setting up the conference room with beverages/snacks/catering
  • Distribute daily incoming company mail
  • Support greeting and escorting office visitors, candidate interviews, onboarding, and offboarding processes, in collaboration with internal departments and front desk security.
  • Manage front-desk duties including greeting guests, handling calls, and sorting mail.
  • Coordinate meeting room scheduling and office event logistics.
  • Assist with scheduling interviews for candidates during high-volume periods
  • Attend Employee Engagement Meetings and assist with planning fun company events.
  • Prepare and maintain accurate documentation, reports, and filing systems, as needed
  • Support ad-hoc related projects
  • Support with ad hoc request, including booking business travel
  • Support cross-functional teams with administrative tasks and special projects.
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