Workplace Operations Lead

Neuralink•Fremont, CA

12d•$72,000 - $120,000

About The Position

We are creating devices that enable a bi-directional interface with the brain. These devices allow us to restore movement to the paralyzed, restore sight to the blind, and revolutionize how humans interact with their digital world. We are looking for an experienced Workplace Experience Manager to join the Neuralink team. This position will be managing a broad array of essential activities that come with supporting employees across adjacent two Fremont locations. The Workplace Experience Manager is responsible for leading and supporting all office operations, staff programs and events, and overseeing the shipping & receiving team. The primary goal of the Workplace Experience Manager is to ensure that all workplace programs and functional areas operate with the highest level of efficiency, and that we create exceptional environments that enhance employee engagement and productivity, inclusive of our office spaces, conference rooms, laboratory and manufacturing spaces, and warehouse storage areas.

Requirements

4 years of startup and/or office operations experience
Minimum 2 years of supervisory experience managing direct reports
Ability to lift 25 lbs
Computer literate

Nice To Haves

Strong project management skills (e.g., budget tracking, schedule development and adherence, project reporting)
Demonstrated communication, administrative and leadership skills with the ability to work well with other departments, and effectively and efficiently lead in a team environment
Proven ability to manage multiple priorities in a fast-paced environment while being detail-oriented
Ability to understand, implement, and monitor regulatory and safety guidelines applicable to the medical devices and/or biotech industry

Responsibilities

Responsible for the day-to-day operations of employee programs at Neuralink, including food and beverage, janitorial services, swag store maintenance, and internal/external visitor accommodations including Neuralink’s employee transportation accommodations programs in California.
Leads, executes, and supports company functions and team events (e.g., happy hours, company holiday parties) to continue building company culture and increase employee engagement.
Maintains organization and cleanliness of the facility/properties and storage areas, ensuring state-of-the-art systems are maintained in a healthy, safe, and sanitary manner to achieve the best working environment possible for employees and visitors.
Manages and oversees shipping and receiving across California office locations.
Effectively communicates with essential partners, including leadership, internal project teams, full staff, vendors, and regulatory agencies if applicable.
Executes and completes projects and work assignments timely with clear communication of progress along the way.
Develops resource plans to meet operational goals for safety, quality, output, timelines, and cost considerations.
Responsible for training and managing direct reports, including regular check-ins, onboarding review meetings, writing and delivering performance reviews, and providing continuous feedback to improve overall performance.
Manage budgets for office operations and workplace experience programs.
Evaluate, negotiate, and hold vendors accountable to contracts for cost efficiency and service quality.

Benefits

An opportunity to change the world and work with some of the smartest and most talented experts from different fields
Growth potential; we rapidly advance team members who have an outsized impact
Excellent medical, dental, and vision insurance through a PPO plan
Paid holidays
Commuter benefits
Meals provided
Equity (RSUs)
401(k) plan
Parental leave
Flexible time off