Workplace Lead

Braintrust•San Francisco, CA

About The Position

Braintrust is the AI observability platform. By connecting evals and observability in one workflow, Braintrust gives builders the visibility to understand how AI behaves in production and the tools to improve it. Teams at Notion, Stripe, Zapier, Vercel, and Ramp use Braintrust to compare models, test prompts, and catch regressions — turning production data into better AI with every release. We're looking for a Workplace Lead to drive company-wide workplace strategy and operations, owning everything from day-to-day facilities management to long-term real estate and space transformation. This role blends strategic leadership with hands-on execution, ensuring our physical environments scale in step with company growth while delivering exceptional employee experiences. This is a role for someone who can think big, execute flawlessly, and believes there is truly “no job too small” when it comes to building world-class workplaces.

Requirements

5–8+ years of experience in workplace, real estate, facilities, or operations, ideally in high-growth startups or tech environments.
Proven experience leading multi-site offices, large-scale build-outs, and expansions
Deep expertise in vendor management, project execution, and global operations.
Data-driven, strategic thinker with strong risk assessment and budget optimization skills.
Exceptional stakeholder management and communication skills with high emotional intelligence.
Comfortable moving fluidly between long-term vision and hands-on execution.
Experience working across geographies in the U.S. and Europe.

Responsibilities

Set and execute the global workplace and real estate strategy, including lease negotiations, broker relationships, and long-term portfolio planning.
Lead office expansions, relocations, renovations, and new office openings across San Francisco, New York, and Europe.
Own end-to-end workplace operations, including facilities management, security, janitorial, safety, and compliance.
Ensure high standards across all offices, balancing employee experience with operational rigor.
Develop and implement data-driven seating and space plans that optimize collaboration, team adjacency, and functional needs.
Build and maintain strategic partnerships with vendors and service providers.
Design signature workplace experiences and employee touchpoints that reflect company culture.
Build programs and policies that create a consistent, high-quality experience across all locations.
Maintain clear communication with employees on workplace updates, changes, and initiatives.