Workplace Lead

Industrial Electric Manufacturing•Fremont, CA

13d•Onsite

About The Position

The Workplace Lead is responsible for ensuring a positive and productive work environment across all Fremont offices. This role serves as the primary point of contact for employees and visitors, supports the rollout of workplace programs and initiatives, and oversees day-to-day operations, including ad hoc administrative needs. The Workplace Lead partners closely with vendors and helps maintain a space that reflects the company’s culture while supporting ongoing business growth.

Requirements

High school diploma, GED or equivalent work experience
3+ years of receptionist/administrative assistant and/or front desk experience
Strong customer service focus ability to demonstrate desire to fulfill client needs
Strong organizational, written and verbal skills, attention to detail, and multi-tasking
Proficiency in Microsoft Office products (Word, Outlook, Excel, Teams and PowerPoint)

Responsibilities

Greet, welcome and direct on-site visitors.
Monitor visitor management system and issue visitor badges.
Answer phone and in-person inquiries, providing general information to guests and employees.
Perform administrative tasks such as mailing, data entry, creating POs, etc.
Maintain a safe, clean, and organized office environment.
Order and manage office and break room supplies.
Assist with updating workplace documents and developing new policies and procedures.
Provide Helpdesk management type of service for the RE & Workplace team, ensuring timely resolution of workplace-related issues.
Work closely with vendors to ensure a good partnership and seamless employee experience. Conduct regular business reviews to hold vendors accountable based on verbal or contractual items.
Help organize and execute on-site events and special meetings, happy hours and VIP visits.
Collect feedback and data from employees to be able to continuously improve.
Help manage national event intake form.
Assist with larger workplace projects and space planning.
Cross-collaborate with other teams and/or senior management.
Assist the broader facilities team, from admin-type tasks to moving items that weigh up to 20 lbs.
Be willing to work longer than 8+ hours.
Provide guidance and mentorship to receptionist/office administrators, and step in as acting manager during the Senior Workplace Manager’s absence.