Workplace Lead

Amplitude • San Francisco, CA

21h • Onsite

About The Position

Amplitude is looking for a Workplace Lead to own the day-to-day operations of our San Francisco office and drive exceptional workplace experiences that reflect and amplify our mission, values, and culture. This role is perfect for someone with an entrepreneurial mindset, a sharp eye for detail, and a passion for creating spaces that inspire.
You’ll collaborate cross-functionally, champion hospitality-driven experiences, and ensure our physical environments support connection, productivity, and inclusion. While Amplitude supports a dynamic, hybrid workforce, this role is fully onsite, Monday–Friday, in our San Francisco office.

Requirements

• 2+ years of experience in workplace operations, facilities management, or related roles
• Self-starter with a bias for action and a knack for solving problems independently
• Exceptional customer service orientation and ability to create positive, high-touch experiences
• Strong communication, organizational, and multitasking skills with keen attention to detail
• Familiarity with tools like Google Workspace, Envoy, Zoom, and facilities/ticketing platforms
• Availability for onsite support in San Francisco, M–F, 8am–5pm, with occasional after-hours flexibility

Nice To Haves

• Experience managing office relocations, construction, or capital projects
• Background supporting hybrid or distributed work environments
• A passion for fostering inclusive, people-first workplaces

Responsibilities

• Own daily office operations – Maintain a clean, functional, and welcoming workplace experience for employees and visitors alike
• Curate onsite programs & events – Partner with internal teams to support events and initiatives that bring our culture to life for both in-person and distributed teams
• Serve as the face of the office – Manage front desk operations including reception, visitor management, shipping/receiving, and badging
• Maintain facilities excellence – Conduct routine office walkthroughs, submit/manage maintenance tickets, and liaise with building management and vendors (janitorial, F&B, security, etc.)
• Manage workplace systems – Oversee ticketing tools and respond to ad hoc requests via Slack or other channels
• Handle workplace logistics – Manage office supplies, room bookings, inventory, and vendor coordination to ensure operational readiness
• Support budget & compliance – Track and manage workplace budgets while ensuring adherence to safety, security, and health protocols
• Extend support remotely – Provide light-touch operational support for our Vancouver, B.C. WeWork location

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed