Workplace Experience Specialist - 6 month Contract

Thunes • San Francisco, CA

64d • Onsite

About The Position

Thunes is the Smart Superhighway for money movement around the world. Thunes' proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies. Thunes' Network connects directly to over 7 billion mobile wallets and bank accounts worldwide, via more than 350 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more. Members of Thunes' Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks. Thunes' Direct Global Network differentiates itself through its worldwide reach, in-house Smart Treasury Management Platform and Fortress Compliance Infrastructure, ensuring Members of the Network receive unrivalled speed, control, visibility, protection and cost efficiencies when making real-time payments globally. Headquartered in Singapore, Thunes has offices in 12 locations, including Barcelona, Beijing, Dubai, London, Manila, Nairobi, Paris, Riyadh, San Francisco, Sao Paulo and Shanghai. For more information, visit: https://www.thunes.com/ Context of the role Reporting to the Global Head of Workplace Experience & Travel this role will be responsible for ensuring smooth operations of our offices across the America region, with a focus on Atlanta, San Francisco and Miami. You will work towards creating a positive and collaborative office work experience for all employees.

Requirements

• Bachelor's degree in business administration, communication or any related field
• 5+ years of working experience with expertise in office management and workplace experience
• Strong negotiation skills and vendor management experience
• Excellent attention to detail and analytical decision-making skills. Ability to analyze data and work with numbers to support decision making
• Strong organization and time management skills, with the ability to work under pressure and manage priorities
• Results-driven and process-oriented, with a strong sense of service and the ability to manage multiple tasks simultaneously.
• A strong team player with good interpersonal skills and able to interact constructively, efficiently and effectively with different stakeholders
• Experience working in multi-cultural environments within the America, international working experience is a big plus
• Basic knowledge of health & safety protocols is a plus, as well as experience with ESG / sustainability initiatives
• Excellent written and verbal communication skills in English
• Ability to work across multiple time zones, the work would include a degree of flexibility to conduct meetings outside of regular office hours
• Proficient in Microsoft Office, Gmail, and GDocs

Nice To Haves

• Experience working in multi-cultural environments within the America, international working experience is a big plus
• Basic knowledge of health & safety protocols is a plus, as well as experience with ESG / sustainability initiatives

Responsibilities

• Ensure that our offices across America are well-maintained and properly managed, including overseeing office maintenance, landlord relations, finance and budgeting, supplier management, lease renewals, and office refurbishments
• Manage office support activities, including overseeing stationery and pantry supplies, post/courier services, locker and building access cards etc.
• Ensure office health and safety by administering workplace safety measures and ensuring compliance with local legislation
• Effectively manage our building management and vendors
• Manage Workplace expenses and invoices, and support finance with a monthly recharge
• process
• Design and execute a workplace experience strategy to ensure employees have a positive and productive experience in the office. Ensure we have the right office environment to foster a culture of collaboration and teamwork. Offer a true value proposition to position working from the office as an attractive and preferred option versus working from home
• Design and manage a schedule of exciting workplace events and activities in our offices across America
• Work with our Global Head of Workplace Experience & Travel to assist with travel support within your regions when needed

What This Job Offers

• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Number of Employees: 251-500 employees